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Hanley Economic Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.81 (211 reviews)

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4.86

Based on 211 reviews, last reviewed 29th Jan 2025

25% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

3 star

2 star

Latest highest rating:

5

A company who values their clients We have recently secured a second product with the Hanley after a successful 2 years of self build mortgage borrowing. This process has been challengi... Read more Reviewed on: 29th January 2025

Latest lowest rating:

1

Avoid these chancers In short I run a BTL business which obviously has a mortgage liability but runs at a consistently high profit. Hanley rejected my application for a pe... Read more Reviewed on: 21st June 2024

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About this product

Are you looking to purchase your dream home? Finding the right lender and mortgage product is an important step in this process. We collect Hanley Economic Building Society mortgage reviews to help you make an informed decision when selecting a lender.

Hanley Economic Building Society is an independent mutual organisation that offers a range of mortgage products. Make sure that you’re confident with the terms, conditions and interest rates of a mortgage product before taking it out. Always consult the lender or an independent advisor if you’re unsure about anything or have any questions.

Our Hanley Economic Building Society mortgage reviews can give you insight into life as a borrower. Find out what existing customers have to say about their mortgage products and how satisfied they have been throughout the term. Learn more about the Society’s customer service and level of communication with its borrowers. All of this and more can be found in our Hanley Economic Building Society mortgage reviews.

Did Hanley Economic Building Society help you buy your dream home? Share your honest experience with others on Smart Money People by writing a Hanley Economic mortgage review. Tell us which mortgage product you have and how satisfied you have been with it. Did you find the application process easy to understand, and did the lender support you throughout it? Has the lender kept you up to date with important mortgage news and changes? Write a Hanley Economic Building Society mortgage review today. Together, we can help others like you make better financial decisions.

Hanley Economic Building Society Mortgages reviews (211)

Review of the Hanley Economic Building Society, Mortgages:

amazing staff!

helpful , knowlegable staff that gave lots of information and help with getting the right mortgage Reviewed on: 12th January 2022

Friendly, professional service.

If you are after anyone to treat you like a friend throughout the whole process then I can’t recommend Lana highly enough. Her friendly but professional advice was outstanding. Lana Beech + Jill Condliffe I can’t Thank-you enough for all the hard work you guys put in to get me where I am. A More than satisfied customer. Reviewed on: 15th January 2021

Fantastic Service

I would highly recommend The Hanley as a mortgage provider. Lana our mortgage advisor was 10/10! She made the whole process so straight forward and as stress free as possible - thank you! Reviewed on: 5th January 2021

Reply from Hanley Economic Building Society Thank you for your glowing review! :) Response date: 3rd February 2021

Mortgage offer

Thank you! Brilliant work and quick responses! Reviewed on: 17th December 2020

Further advance

We have just taken out a further advance on our mortgage, from our initial enquiry the Hanley have been brilliant. They got back to us shortly after to get the process started, Anna who handled our case was very helpful and friendly and dealt with us mainly over the phone apart from nipping into branch to take in signed forms. We have been with the Hanley for a good number of years now with our sons child trust fund and mortgage and have always found Their products very competitive and they have always been easy to do deal with even now during this covid crisis . I would have no hesitation in recommending the Hanley to friends and family. Reviewed on: 3rd December 2020

Above and Beyond

We completed our house purchase two weeks ago, and we quite simply would not have been able to buy this house were it not for the tireless efforts of Lana Beech, our mortgage advisor at the Hanley. Our situation was particularly complicated, and we faced several set-backs along the way. Lana navigated every obstacle with professionalism, enthusiasm, and a level of dedication I've never experienced from any other financial services provider. We really appreciated the individual approach, and the fact that we were treated as humans, not just customers. Above and beyond doesn't even begin to describe it. Reviewed on: 30th November 2020

Excellent *****

In a very difficult period of my life, during the COVID-19 pandemic, and when all other providers were declining a mortgage, Hanley gave me advice and helped me to get a mortgage. I am very happy that these people came to my way and helped me to make my dream come true. Personally, a huge thank you to Lana Beech. Her friendly behaviour and her professionalism helped the process and made this journey end happily. I will never forget what she did for us. X Reviewed on: 24th November 2020

Excellent service and support throughout the whole mortgage process

The whole experience of completing my mortgage application with the Hanley Economic has been excellent. Mortgage advisor Jane Longmore handled the whole process with me with complete professionalism throughout, by taking time to listen and understand what I was looking to achieve with my mortgage, and provided clear advice that I could understand and answered every question without problem. Communication from Jane and the wider Hanley team has been superb and I would fully recommend the Hanley for their professional service and customer focus - excellent! Reviewed on: 24th November 2020

Always Brilliant

I've only ever used The Hanley Economic for my mortgage requirements. They are always quick to respond and very helpful. If you are lucky enough to have Mark Watson as your advisor then you are in safe hands. I will recommend The Hanley 10 times over. Reviewed on: 30th October 2020

Reply from Hanley Economic Building Society Wow, thank you for your wonderful review! We are so pleased that you are happy with our service. Response date: 30th October 2020

Positive experience

We had great communication from Jane at the Hanley. Clear and regular lines of communication were maintained and explanation was always given if we were unsure. Underwriter and our solicitor were able to communicate which is not always possible with the bigger firms. Reviewed on: 28th October 2020

Dissapointing

This company held my application for three months asked for heaps of informations and in the end still declined based on information they had from day one. They then charged me for this. AVOID AVOID AVOID Reviewed on: 26th October 2020

Reply from Hanley Economic Building Society We are very sorry to hear about your experience. At Hanley Economic we pride ourselves on the service our customers receive. We have contacted you to rectify this situation and will ensure you do not have this experience again. Thank you. Response date: 28th October 2020

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