Smart Money People Logo
Share this page
Link copied

Hanley Economic Building Society: Mortgages reviews

View other Hanley Economic Building Society products
4.81
Based on 306 reviews, last reviewed 28th Apr 2025
438% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
1%
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Superb customer service. Our Mortgage Application, was handle by Lana Beech who was amazing, supportive, helpful and knowledgeable a joy to work with. I recommend The Hanley E... Read more Reviewed on: 28th April 2025
Damian 's avatar
Damian

Latest lowest rating:

1

SVR not come down after 3 interest rate cuts. SVR not come down after 3 interest rate cuts. Savings rates have come down. SVR goes up immediately interest rates go up. Gross profiteering imo. Reviewed on: 25th March 2025
Neil L's avatar
Neil L
Read all reviews Write a review

About this product

Are you looking to purchase your dream home? Finding the right lender and mortgage product is an important step in this process. We collect Hanley Economic Building Society mortgage reviews to help you make an informed decision when selecting a lender.

Hanley Economic Building Society is an independent mutual organisation that offers a range of mortgage products. Make sure that you’re confident with the terms, conditions and interest rates of a mortgage product before taking it out. Always consult the lender or an independent advisor if you’re unsure about anything or have any questions.

Our Hanley Economic Building Society mortgage reviews can give you insight into life as a borrower. Find out what existing customers have to say about their mortgage products and how satisfied they have been throughout the term. Learn more about the Society’s customer service and level of communication with its borrowers. All of this and more can be found in our Hanley Economic Building Society mortgage reviews.

Did Hanley Economic Building Society help you buy your dream home? Share your honest experience with others on Smart Money People by writing a Hanley Economic mortgage review. Tell us which mortgage product you have and how satisfied you have been with it. Did you find the application process easy to understand, and did the lender support you throughout it? Has the lender kept you up to date with important mortgage news and changes? Write a Hanley Economic Building Society mortgage review today. Together, we can help others like you make better financial decisions.

Review Hanley Economic Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Hanley Economic Building Society Mortgages reviews (306)

A fuss free experience

5
Jane Longmore handled our mortgage application very effeciently. The communication was clear and Jane was polite and helpful. This was one part of the house move that didn't add any stress so thank you! Reviewed on: 5th August 2024
Jim's avatar
Jim

Great customer service

5
Applied for a mortgage with the hanley and Jane longmore dealt with my application very well. The customer service was great and Jane was very friendly and helpful. Very glad I chosen the hanley and would recommend this building society to other people. Reviewed on: 5th August 2024
Ashley 's avatar
Ashley

Remortgage

5
Recently completed a remortgage with the support of Lana Beech (Mortgage Advisor). Couldn't have asked for a better service from Lana. Friendly, communicative, knowledgable and responsive. Nothing was too much trouble. Outstanding service. Highly recommend. Reviewed on: 1st August 2024
Andrew W's avatar
Andrew W

Fantastic service from Lana @ Hanley, always on hand...

5
Fantastic service from Lana @ Hanley, always on hand to answer any questions, very knowledgeable, and made sure the process was as smooth as possible :) Reviewed on: 1st August 2024
Darren M's avatar
Darren M

Lana was lovely, professional and cared

5
I recently completed on my house purchase with The Hanley. My mortgage advisor was Lana. Lana was amazing. She made the process seamless. She gave us updates throughout. She made us aware upfront of what we needed so we could provide all the documents so nothing would be delayed. She was so lovely and friendly. She even sent us a congratulations card when we moved in, which we both said was a lovely touch. I would recommend The Hanley as they have a fantastic advisor (Lana) and the products offered were really good compared to other lenders. Reviewed on: 31st July 2024
Craig's avatar
Craig

Nice guys to deal with.

5
Initial contact has been very pleasant and positive. Great attitude showing the right balance between friendly and professional, and very caring too. Reviewed on: 22nd July 2024
Geoff H's avatar
Geoff H

Couldn’t recommend enough

5
The guidance and support we received throughout, made the whole process as stress free as possible. Choosing a local building society made us feel like we were in very safe hands as we were provided a service that hasn’t been matched elsewhere in our experience. Couldn’t recommend enough. Reviewed on: 9th July 2024
Phoebe H's avatar
Phoebe H

Great customer service

5
We have been with The Hanley since we bought as first time buyers. They have always looked after us and the recent mortgage renewal process was no exception. They were extremely efficient with sending out our renewal options and were both clear and thorough when talking us through what each of them meant for us. Despite not being the cheapest on the market, the customer service is exceptional and we were happy to renew. Reviewed on: 9th July 2024
Sophie R's avatar
Sophie R

Jane Longmore, Mortgage Advisor, introduced me to a...

5
Jane Longmore, Mortgage Advisor, introduced me to a RIO mortgage which fitted my requirements perfectly. She was very knowledgeable, courteous and efficient and had a very pleasant personality. Not pushy at all but explained everything about RIO mortgages that the Building Society offered. My application was completed carefully and thoroughly and everything completed within the expected time line. I would highly recommend Jane and the Hanley Economic to anyone seeking a mortgage and I readily give a 5 star review. Reviewed on: 3rd July 2024
Ian B's avatar
Ian B

Lana is a fantastic mortgage advisor.

5
Lana is a fantastic mortgage advisor. Great experience from start to finish. Great communication throughout the entire process and everything went smoothly. Reviewed on: 2nd July 2024
Mason's avatar
Mason

Do you have a different Hanley Economic Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Hanley Economic Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill