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Hanley Economic Building Society: Mortgages reviews

4.83
Based on 332 reviews, last reviewed 23rd Jan 2026
2300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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1%
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2 star
See only 2 star reviews
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4%

Latest highest rating:

5

I was delighted to be offered a mortgage with Hanley... I was delighted to be offered a mortgage with Hanley economic when the home I had rented for 42 years was sold to developers.. As I was 85 at the ti... Read more Reviewed on: 23rd January 2026
Sue S's avatar
Sue S

Latest lowest rating:

1

SVR not come down after 3 interest rate cuts. SVR not come down after 3 interest rate cuts. Savings rates have come down. SVR goes up immediately interest rates go up. Gross profiteering imo. Reviewed on: 25th March 2025
Neil L's avatar
Neil L

About this product

Hanley Economic Building Society offer a range of mortgages.

Renters with an ST postcode can get a 100% (no deposit) mortgage with Hanley Economic Building Society. They can also help with a range of scenarios including first time buying, buy to let, shared ownership and self-build.

Hanley Economic Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Hanley Economic Building Society before, you can also leave a review and share your experience.

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Hanley Economic Building Society Mortgages reviews (332)

Excellent remortgage experience

5
A remortgage done very quickly and without and problems Reviewed on: 31st January 2025

A company who values their clients

5
We have recently secured a second product with the Hanley after a successful 2 years of self build mortgage borrowing. This process has been challenging for both the mortgage company and ourselves as clients. Specifically, Lana, our advisor, and Danielle and Lauren in Underwriting were particularly supportive and helpful throughout and without their knowledge, expertise and a great deal of patience, we wouldn't have got through to mortgage offer stage. The Hanley have worked with us to find a suitable product and it felt like a collective process rather than one in which suits the lender only. Thank you for having a 'big picture' approach to lending, something we very rarely see these days. Reviewed on: 29th January 2025

Their mortgage adviser was very friendly, profession...

5
Their mortgage adviser was very friendly, professional and took the time to explore our needs. Reviewed on: 27th January 2025

Great service, Hanley did my remortgage last year an...

5
Great service, Hanley did my remortgage last year and I couldn’t recommend them more. Friendly staff and knowledgable mortgage advisers. Reviewed on: 26th January 2025

Excellent Mortgage Products & Customer Service

5
I initially contacted Hanley because I was attracted by their mortgage products which were very competitive at the time I applied. I received excellent customer service from start to finish with the processing of my mortgage application. The staff were always polite, friendly, very knowledgeable and nothing was too much trouble. Special thanks to Stacey for pulling out all the stops to arrange my mortgage appointment at short notice, and to Lana for expertly guiding me through the process. Reviewed on: 23rd January 2025

Super friendly and knowledgeable staff

5
Super friendly and knowledgeable staff Reviewed on: 20th January 2025

Excellent staff.

5
Excellent staff. Vicki was absolutely amazing. Reviewed on: 18th January 2025

I have recently taken my mortgage to Hanley Economic.

5
I have recently taken my mortgage to Hanley Economic. The service and advice has been superb. Reviewed on: 17th January 2025

Amazing experience from start to completion

5
Amazing experience from start to completion of my mortgage application. Was updated consistently throughout with updates of where the application was up to. A special mention to Jane Longmore who was always on hand to assist us with any queries we had. Reviewed on: 15th January 2025

I have had excellent service from Jane in helping me...

5
I have had excellent service from Jane in helping me take out a later life mortgage. She is knowledgeable and understanding through the whole process. I can recommend the service received from Jane at the Hanley Ecconomic. Reviewed on: 7th January 2025

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