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Hanley Economic Building Society: Mortgages reviews

4.80
Based on 309 reviews, last reviewed 17th Jun 2025
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Latest highest rating:

5

A very helpful and thorough mortgage advisor A very helpful and thorough mortgage advisor Reviewed on: 17th June 2025
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Latest lowest rating:

1

SVR not come down after 3 interest rate cuts. SVR not come down after 3 interest rate cuts. Savings rates have come down. SVR goes up immediately interest rates go up. Gross profiteering imo. Reviewed on: 25th March 2025
Neil L's avatar
Neil L

About this product

Hanley Economic Building Society offer a range of mortgages.

Renters with an ST postcode can get a 100% (no deposit) mortgage with Hanley Economic Building Society. They can also help with a range of scenarios including first time buying, buy to let, shared ownership and self-build.

Hanley Economic Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Hanley Economic Building Society before, you can also leave a review and share your experience.

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Hanley Economic Building Society Mortgages reviews (309)

Self build mortgage

5
I recently completed on a self build mortgage with Hanley Economic. I was assisted throughout the application process by Lana who was extremely supportive, kept me updated regularly and responded to any of my questions promptly. I wouldn't hesitate to recommend Lana and Hanley Economic to others Reviewed on: 14th August 2024

Can't recommend this local building society enough!

5
Following an extremely informative and helpful meeting with a mortgage advisor, I have decided to remain with the Hanley on a variable rate mortgage. There were no delays to the paperwork and I was kept fully informed throughout the process. Reviewed on: 13th August 2024

In branch service review

5
Staff have been really, really helpful and lovely throughout my mortgage application - I can't thank them enough for all their help. Reviewed on: 9th August 2024

A fuss free experience

5
Jane Longmore handled our mortgage application very effeciently. The communication was clear and Jane was polite and helpful. This was one part of the house move that didn't add any stress so thank you! Reviewed on: 5th August 2024

Great customer service

5
Applied for a mortgage with the hanley and Jane longmore dealt with my application very well. The customer service was great and Jane was very friendly and helpful. Very glad I chosen the hanley and would recommend this building society to other people. Reviewed on: 5th August 2024

Remortgage

5
Recently completed a remortgage with the support of Lana Beech (Mortgage Advisor). Couldn't have asked for a better service from Lana. Friendly, communicative, knowledgable and responsive. Nothing was too much trouble. Outstanding service. Highly recommend. Reviewed on: 1st August 2024

Fantastic service from Lana @ Hanley, always on hand...

5
Fantastic service from Lana @ Hanley, always on hand to answer any questions, very knowledgeable, and made sure the process was as smooth as possible :) Reviewed on: 1st August 2024

Lana was lovely, professional and cared

5
I recently completed on my house purchase with The Hanley. My mortgage advisor was Lana. Lana was amazing. She made the process seamless. She gave us updates throughout. She made us aware upfront of what we needed so we could provide all the documents so nothing would be delayed. She was so lovely and friendly. She even sent us a congratulations card when we moved in, which we both said was a lovely touch. I would recommend The Hanley as they have a fantastic advisor (Lana) and the products offered were really good compared to other lenders. Reviewed on: 31st July 2024

Nice guys to deal with.

5
Initial contact has been very pleasant and positive. Great attitude showing the right balance between friendly and professional, and very caring too. Reviewed on: 22nd July 2024

Couldn’t recommend enough

5
The guidance and support we received throughout, made the whole process as stress free as possible. Choosing a local building society made us feel like we were in very safe hands as we were provided a service that hasn’t been matched elsewhere in our experience. Couldn’t recommend enough. Reviewed on: 9th July 2024

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