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Hanley Economic Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.8 (309 reviews)

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4.80

Based on 309 reviews, last reviewed 17th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

94%

2 star

Latest highest rating:

5

A very helpful and thorough mortgage advisor A very helpful and thorough mortgage advisor Reviewed on: 17th June 2025

Verified source

Latest lowest rating:

1

SVR not come down after 3 interest rate cuts. SVR not come down after 3 interest rate cuts. Savings rates have come down. SVR goes up immediately interest rates go up. Gross profiteering imo. Reviewed on: 25th March 2025

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About this product

Hanley Economic Building Society offer a range of mortgages.

Renters with an ST postcode can get a 100% (no deposit) mortgage with Hanley Economic Building Society. They can also help with a range of scenarios including first time buying, buy to let, shared ownership and self-build.

Hanley Economic Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Hanley Economic Building Society before, you can also leave a review and share your experience.

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Hanley Economic Building Society Mortgages reviews (309)

Best lender, special thanks to Jane Longmore personally

To my experience, over 20 years, Hanley is probably best lender ever. Not only they have the best and unique lifetime tracker product; unlike high street lenders, AI or algorithm led, with "computer says nooo!" attitude, they have real people with experience, ready to listen to individual circumstances and needs, considering actual bank statements, rather than what Mickey Mouse reference agencies hold in record. 100% recommend! Reviewed on: 26th November 2024

mortgage application

We have recently had two meetings with Jayne Longmore and been advised regarding a mortgage application. We were very happy with the thorough and detailed information we received.. Jayne was very friendly and helpful, nothing was too much trouble and we would highly recommend to others The Hanley Economic Building Society. Reviewed on: 14th November 2024

Self Build Mortgage made easy

I recently completed a self build mortgage with Hanley and the whole experience from start to finish was seamless. Lana Beech who looked after me from taking the application and all the way through underwriting was a pleasure to deal with and I have no hesitation in recommending Lana and Hanley to anyone looking to put a self build mortgage in place Reviewed on: 6th November 2024

Lana Beech, mortgage adviser, was incredibly helpful

Lana Beech our mortgage adviser was incredibly helpful in both explaining the type of mortgage we were entering into, the costs and progress of our mortgage request. We felt she had a genuine interest in obtaining the right loan for us. Reviewed on: 6th October 2024

Highly Recommend

Can’t recommend my mortgage adviser Lana Beech highly enough! Throughout the process she was knowledgeable, professional, personable and efficient. I found the Hanley RIO product attractive as there are no penalty charges for early repayment. Reviewed on: 2nd October 2024

Lana Beech Remortgage Advice

Lana Beech was our one contact to arrange a re-mortgage. Lana proved to be a very knowledgeable and friendly person. Interested in finding exactly what would be the right product for us in a very human way. Answers to questions were dealt with promptly. Reviewed on: 5th September 2024

Highly Recommended

Buying a house is one of the most stressful situations but we are very grateful to have had the help of Hanley Economic. We first saw Rachel Ecclestone in the Longton branch who perfectly explained what a mortgage is and we went through what would best suit the both of us. Then we were introduced to our mortgage advisor Lana Beech who throughout the whole process has been professional and extremely supportive. Lana was always checking up on us to see how we were doing and was always keeping us up to date with what was going on. No questions at all went unanswered. We can’t thank you enough for the help and support! I would highly recommend Hanley Economic especially for first-time buyers. Reviewed on: 3rd September 2024

Outstanding service and help throughout

From the beginning of our contact with the Hanley we have received outstanding service and help. Buying a house is known as a very stressful experience and so having the support from both Jane and Clare really helped to give us the reassurance that our money was being safely and securely transferred for the house purchase and the mortgage deal we were offered was exactly what we were looking for. We have nothing but praise and thanks for all the help that we received. Reviewed on: 29th August 2024

We are writing to express our sincere gratitude for...

We are writing to express our sincere gratitude for the exceptional service provided by Jane Longmore during our recent mortgage application process. Despite the complexities and length of the process, Jane’s professionalism, patience, and dedication were outstanding and truly appreciated. Janes thorough knowledge of the mortgage landscape were evident throughout our interactions. Jane consistently went above and beyond to ensure that we were wellinformed and comfortable with each step. Jane’s quick communication made such a significant difference to our experience in keeping us updated throughout. It’s unavoidable that mortgage applications can be a long drawn out process but we never felt out of the loop. We are grateful for Jane making what could have been a stressful process much smoother and more manageable. Please extend our thanks to Jane for her hard work and dedication. In light of Jane’s exceptional service, we highly encourage that she receives recognition for her work. Jane’s ability to maintain customer satisfaction, even when circumstances are less than ideal, is a rare quality that deserves commendation. We believe that acknowledging Jane’s efforts not only rewards her dedication but also sets a positive example for the entire team. Thank you once again for having such a valuable member on your team. Reviewed on: 20th August 2024

Lana Beech was fantastic and very helpful with my mo...

Lana Beech was fantastic and very helpful with my mortgage and the underwriting process was smooth. Reviewed on: 15th August 2024

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