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Hanley Economic Building Society: Mortgages reviews

4.80
Based on 338 reviews, last reviewed 14th Jul 2026
86% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
1%
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0%
2 star
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0%
See only 1 star reviews
4%

Latest highest rating:

5

Mortgage Had the pleasure of dealing with Lana while sorting my mortgage, and I couldn’t have asked for anyone better. She made it effortless and made me feel ... Read more Reviewed on: 14th July 2026
Richard G's avatar
Richard G

Latest lowest rating:

1

SVR not come down after 3 interest rate cuts. SVR not come down after 3 interest rate cuts. Savings rates have come down. SVR goes up immediately interest rates go up. Gross profiteering imo. Reviewed on: 25th March 2025
Neil L's avatar
Neil L

About this product

Hanley Economic Building Society offer a range of mortgages.

Renters with an ST postcode can get a 100% (no deposit) mortgage with Hanley Economic Building Society. They can also help with a range of scenarios including first time buying, buy to let, shared ownership and self-build.

Hanley Economic Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Hanley Economic Building Society before, you can also leave a review and share your experience.

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Hanley Economic Building Society Mortgages reviews (338)

I have a RIO mortgage and Hanley was the only Buildi...

5
I have a RIO mortgage and Hanley was the only Building Society I could get one from and they have also been extremely helpful and informative if I have ever had to contact them. I would not have been able to own my own home again at my age without Hanley Building Socitey, so my eternal thanks to you. Reviewed on: 7th February 2025

Stress free and nice people, great to interact with...

5
Stress free and nice people, great to interact with and great value. Reviewed on: 7th February 2025

Too long winded in responding

3
When contacting you I should not have to get a access code to view your response from the email you sent this is wasting time in reading your response Reviewed on: 7th February 2025

Wanting to self build a bungalow .

5
Wanting to self build bungalow in garden of existing house - they well very helpful going though the options. We were in our 70s. We eventually settled on a Retirement Interest only mortgage on existing house as the best option. Reviewed on: 7th February 2025

excellent coms

5
It was fast and communication was excellent Reviewed on: 7th February 2025

Great service

5
Great service easy to speak to a human not a robot and always helpfull on the phone Reviewed on: 6th February 2025

Professional, informative.

5
Professional, informative. Have had a mortgage with them for over 10 years. Always keeps me appraised of my account and notifies me of any offers that are available. Reviewed on: 6th February 2025

Helpful and understanding

5
One of only a couple of companies that helped me an interest only mortgage Reviewed on: 6th February 2025

The best

5
Excellent service and very knowledgeable staff. Reviewed on: 6th February 2025

A great bank to deal with, straight forward, always...

5
A great bank to deal with, straight forward, always available to chat about things, upfront and honest. Dealing with them has been so easy. So much so we stayed at the end of our initial deal and took a new one. They definitely have the personal touch that loads of banks lack. Reviewed on: 6th February 2025

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