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Hanley Economic Building Society: Mortgages reviews

4.81
Based on 309 reviews, last reviewed 17th Jun 2025
97% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

A very helpful and thorough mortgage advisor A very helpful and thorough mortgage advisor Reviewed on: 17th June 2025
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Latest lowest rating:

1

SVR not come down after 3 interest rate cuts. SVR not come down after 3 interest rate cuts. Savings rates have come down. SVR goes up immediately interest rates go up. Gross profiteering imo. Reviewed on: 25th March 2025
Neil L's avatar
Neil L

About this product

Hanley Economic Building Society offer a range of mortgages.

Renters with an ST postcode can get a 100% (no deposit) mortgage with Hanley Economic Building Society. They can also help with a range of scenarios including first time buying, buy to let, shared ownership and self-build.

Hanley Economic Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Hanley Economic Building Society before, you can also leave a review and share your experience.

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Hanley Economic Building Society Mortgages reviews (309)

Great service, Hanley did my remortgage last year an...

5
Great service, Hanley did my remortgage last year and I couldn’t recommend them more. Friendly staff and knowledgable mortgage advisers. Reviewed on: 26th January 2025

Excellent Mortgage Products & Customer Service

5
I initially contacted Hanley because I was attracted by their mortgage products which were very competitive at the time I applied. I received excellent customer service from start to finish with the processing of my mortgage application. The staff were always polite, friendly, very knowledgeable and nothing was too much trouble. Special thanks to Stacey for pulling out all the stops to arrange my mortgage appointment at short notice, and to Lana for expertly guiding me through the process. Reviewed on: 23rd January 2025

Super friendly and knowledgeable staff

5
Super friendly and knowledgeable staff Reviewed on: 20th January 2025

Excellent staff.

5
Excellent staff. Vicki was absolutely amazing. Reviewed on: 18th January 2025

I have recently taken my mortgage to Hanley Economic.

5
I have recently taken my mortgage to Hanley Economic. The service and advice has been superb. Reviewed on: 17th January 2025

Amazing experience from start to completion

5
Amazing experience from start to completion of my mortgage application. Was updated consistently throughout with updates of where the application was up to. A special mention to Jane Longmore who was always on hand to assist us with any queries we had. Reviewed on: 15th January 2025

I have had excellent service from Jane in helping me...

5
I have had excellent service from Jane in helping me take out a later life mortgage. She is knowledgeable and understanding through the whole process. I can recommend the service received from Jane at the Hanley Ecconomic. Reviewed on: 7th January 2025

Special thanks to Jane!

5
Jane was so helpful throughout the whole process. She was informative, patient and knowledgeable. The whole process was a great experience. Reviewed on: 5th December 2024

My ROI mortgage

5
I have just finalised my RIO mortgage, Jane Longmore was my advisor she was engaging, friendly and professional. Jane kept me informed throughout the whole process either via emails or telephone. Explained all the necessary information regarding the RIO so I had a complete understanding of the product, she was excellent throughout. Reviewed on: 3rd December 2024

The best mortgage experience I have ever had.

5
The best mortgage experience I have ever had. Been kept informed throughout the process which couldn't have been easier. Made all the more amenable by the wonderful assistance of Jane Longmore, mortgage advisor, who couldn't have been more helpful. Wonderful. Reviewed on: 3rd December 2024

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