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Hanley Economic Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.8 (306 reviews)

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4.81

Based on 306 reviews, last reviewed 28th Apr 2025

480% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

94%

2 star

Latest highest rating:

5

Superb customer service. Our Mortgage Application, was handle by Lana Beech who was amazing, supportive, helpful and knowledgeable a joy to work with. I recommend The Hanley E... Read more Reviewed on: 28th April 2025

Latest lowest rating:

1

SVR not come down after 3 interest rate cuts. SVR not come down after 3 interest rate cuts. Savings rates have come down. SVR goes up immediately interest rates go up. Gross profiteering imo. Reviewed on: 25th March 2025

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About this product

Are you looking to purchase your dream home? Finding the right lender and mortgage product is an important step in this process. We collect Hanley Economic Building Society mortgage reviews to help you make an informed decision when selecting a lender.

Hanley Economic Building Society is an independent mutual organisation that offers a range of mortgage products. Make sure that you’re confident with the terms, conditions and interest rates of a mortgage product before taking it out. Always consult the lender or an independent advisor if you’re unsure about anything or have any questions.

Our Hanley Economic Building Society mortgage reviews can give you insight into life as a borrower. Find out what existing customers have to say about their mortgage products and how satisfied they have been throughout the term. Learn more about the Society’s customer service and level of communication with its borrowers. All of this and more can be found in our Hanley Economic Building Society mortgage reviews.

Did Hanley Economic Building Society help you buy your dream home? Share your honest experience with others on Smart Money People by writing a Hanley Economic mortgage review. Tell us which mortgage product you have and how satisfied you have been with it. Did you find the application process easy to understand, and did the lender support you throughout it? Has the lender kept you up to date with important mortgage news and changes? Write a Hanley Economic Building Society mortgage review today. Together, we can help others like you make better financial decisions.

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Hanley Economic Building Society Mortgages reviews (306)

Very nice and easy!

Very nice and easy! Top staff, ! Reviewed on: 5th February 2025

Knowledgable staff

Knowledgable staff who are happy to answer questions. Reviewed on: 5th February 2025

Great service from the Hanley

My experience with The Hanley has been faultless. They great communicators and documentation is clear and well presented. Reviewed on: 5th February 2025

Plus 1 customer service always!!

Always have plus 1 customer service at any of the Hanley Branches I visit. I have also just had a quick phone call with regards to a retention product & Sherry was very knowledgeable and professional. She gave me all of my current mortgage figures/balances & platformed when I should hear about the upcoming rates that will be relevant to my mortgage when it is due. Reviewed on: 5th February 2025

Excellent remortgage experience

A remortgage done very quickly and without and problems Reviewed on: 31st January 2025

A company who values their clients

We have recently secured a second product with the Hanley after a successful 2 years of self build mortgage borrowing. This process has been challenging for both the mortgage company and ourselves as clients. Specifically, Lana, our advisor, and Danielle and Lauren in Underwriting were particularly supportive and helpful throughout and without their knowledge, expertise and a great deal of patience, we wouldn't have got through to mortgage offer stage. The Hanley have worked with us to find a suitable product and it felt like a collective process rather than one in which suits the lender only. Thank you for having a 'big picture' approach to lending, something we very rarely see these days. Reviewed on: 29th January 2025

Their mortgage adviser was very friendly, profession...

Their mortgage adviser was very friendly, professional and took the time to explore our needs. Reviewed on: 27th January 2025

Great service, Hanley did my remortgage last year an...

Great service, Hanley did my remortgage last year and I couldn’t recommend them more. Friendly staff and knowledgable mortgage advisers. Reviewed on: 26th January 2025

Excellent Mortgage Products & Customer Service

I initially contacted Hanley because I was attracted by their mortgage products which were very competitive at the time I applied. I received excellent customer service from start to finish with the processing of my mortgage application. The staff were always polite, friendly, very knowledgeable and nothing was too much trouble. Special thanks to Stacey for pulling out all the stops to arrange my mortgage appointment at short notice, and to Lana for expertly guiding me through the process. Reviewed on: 23rd January 2025

Super friendly and knowledgeable staff

Super friendly and knowledgeable staff Reviewed on: 20th January 2025

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