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Hanley Economic Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.8 (309 reviews)

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4.81

Based on 309 reviews, last reviewed 17th Jun 2025

97% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

94%

2 star

Latest highest rating:

5

A very helpful and thorough mortgage advisor A very helpful and thorough mortgage advisor Reviewed on: 17th June 2025

Verified source

Latest lowest rating:

1

SVR not come down after 3 interest rate cuts. SVR not come down after 3 interest rate cuts. Savings rates have come down. SVR goes up immediately interest rates go up. Gross profiteering imo. Reviewed on: 25th March 2025

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About this product

Hanley Economic Building Society offer a range of mortgages.

Renters with an ST postcode can get a 100% (no deposit) mortgage with Hanley Economic Building Society. They can also help with a range of scenarios including first time buying, buy to let, shared ownership and self-build.

Hanley Economic Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Hanley Economic Building Society before, you can also leave a review and share your experience.

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Hanley Economic Building Society Mortgages reviews (309)

All good, never had any issues.

All good, never had any issues. Good mortgage rate. Recommended to my nephew who also took out a mortgage Reviewed on: 6th February 2025

Great Building Society

We have been with Hanley for a number of years and they have provided us with clear, concise and fair information. We are happy with their rates and when we needed a product review they found us the best product that was still with Hanley. Reviewed on: 6th February 2025

Excellent products and service

Excellent products with a very professional service to accompany it. Always been delighted with all the people I’ve dealt with at Hanley Economic. Reviewed on: 6th February 2025

Very nice and easy!

Very nice and easy! Top staff, ! Reviewed on: 5th February 2025

Knowledgable staff

Knowledgable staff who are happy to answer questions. Reviewed on: 5th February 2025

Great service from the Hanley

My experience with The Hanley has been faultless. They great communicators and documentation is clear and well presented. Reviewed on: 5th February 2025

Plus 1 customer service always!!

Always have plus 1 customer service at any of the Hanley Branches I visit. I have also just had a quick phone call with regards to a retention product & Sherry was very knowledgeable and professional. She gave me all of my current mortgage figures/balances & platformed when I should hear about the upcoming rates that will be relevant to my mortgage when it is due. Reviewed on: 5th February 2025

Excellent remortgage experience

A remortgage done very quickly and without and problems Reviewed on: 31st January 2025

A company who values their clients

We have recently secured a second product with the Hanley after a successful 2 years of self build mortgage borrowing. This process has been challenging for both the mortgage company and ourselves as clients. Specifically, Lana, our advisor, and Danielle and Lauren in Underwriting were particularly supportive and helpful throughout and without their knowledge, expertise and a great deal of patience, we wouldn't have got through to mortgage offer stage. The Hanley have worked with us to find a suitable product and it felt like a collective process rather than one in which suits the lender only. Thank you for having a 'big picture' approach to lending, something we very rarely see these days. Reviewed on: 29th January 2025

Their mortgage adviser was very friendly, profession...

Their mortgage adviser was very friendly, professional and took the time to explore our needs. Reviewed on: 27th January 2025

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