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Hanley Economic Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.8 (306 reviews)

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4.81

Based on 306 reviews, last reviewed 28th Apr 2025

438% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

94%

2 star

Latest highest rating:

5

Superb customer service. Our Mortgage Application, was handle by Lana Beech who was amazing, supportive, helpful and knowledgeable a joy to work with. I recommend The Hanley E... Read more Reviewed on: 28th April 2025

Latest lowest rating:

1

SVR not come down after 3 interest rate cuts. SVR not come down after 3 interest rate cuts. Savings rates have come down. SVR goes up immediately interest rates go up. Gross profiteering imo. Reviewed on: 25th March 2025

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About this product

Are you looking to purchase your dream home? Finding the right lender and mortgage product is an important step in this process. We collect Hanley Economic Building Society mortgage reviews to help you make an informed decision when selecting a lender.

Hanley Economic Building Society is an independent mutual organisation that offers a range of mortgage products. Make sure that you’re confident with the terms, conditions and interest rates of a mortgage product before taking it out. Always consult the lender or an independent advisor if you’re unsure about anything or have any questions.

Our Hanley Economic Building Society mortgage reviews can give you insight into life as a borrower. Find out what existing customers have to say about their mortgage products and how satisfied they have been throughout the term. Learn more about the Society’s customer service and level of communication with its borrowers. All of this and more can be found in our Hanley Economic Building Society mortgage reviews.

Did Hanley Economic Building Society help you buy your dream home? Share your honest experience with others on Smart Money People by writing a Hanley Economic mortgage review. Tell us which mortgage product you have and how satisfied you have been with it. Did you find the application process easy to understand, and did the lender support you throughout it? Has the lender kept you up to date with important mortgage news and changes? Write a Hanley Economic Building Society mortgage review today. Together, we can help others like you make better financial decisions.

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Hanley Economic Building Society Mortgages reviews (306)

Highly Recommended

Hanley Economic are superb. Lana guided us efficiently throughout the whole process, completing the application within a matter of hours and regularly keeping us up to date with developments as our mortgage passed through the various stages. From beginning to end, it was clear that Hanley wanted to help and everyone made things as easy as possible. Thank you! Reviewed on: 2nd July 2024

Avoid these chancers

In short I run a BTL business which obviously has a mortgage liability but runs at a consistently high profit. Hanley rejected my application for a personal mortgage (so completely separate to my Ltd) because of the liability attached to my Ltd, but refused to consider the cash flow that the Ltd generates. They took so long to come to a decision that I am now unable to find an alternative lender and will have to stick with my current provider at a higher rate. This is really basic stuff - if they are getting it so wrong at this level I can only imagine how poorly run the rest of the business is. Avoid at all costs. Reviewed on: 21st June 2024

First time buyer

I chose to take my first mortgage out with Hanley due to their highly competitive rates. My mortgage advisor Jane was lovely and really helpful, the process overall was a bit slow but this due to a backlog with the over writers. Reviewed on: 17th April 2024

Easy to switch my mortgage to Hanley

Lana Beech dealt with my mortgage enquiries and application. She had made a complex journey really smooth and easy. She always replies to my enquiries on a timely manner. Hanley also offered a flexible mortgage product that suits our needs. Reviewed on: 3rd April 2024

Lifetime tracker and Anna mortgage advisor

Anna dealt with my mortgage enquiries and application and made a potentially complex journey really painless and easy. She always replies to emails in a timely manner and was so pleasant to speak to on the phone. Hanley also offered a great mortgage product that I couldn’t find anywhere else. Reviewed on: 19th March 2024

Mortgage Advisor brilliant and very good product

Mortgage Advisor was brilliant and pushed through the mortgage really quickly. Good mortgage product for us, giving us the repayment flexibility that we wanted and without huge set up fees. Reviewed on: 5th February 2024

I remortgaged to the Hanley in December.

I remortgaged to the Hanley in December. The mortgage advisor was great, kept me informed and followed up any delays and issues. Great service and great product. Reviewed on: 1st February 2024

Thank you Hanley Building Society

At such a daunting and uncertain times for the mortgage market, I am so very pleased we chose to mortgage our new home with The Hanley. From our very first enquiry, all the bumps along the way and right up until the very end, Jane Longmore was profressional, warm and helpful the entire way through. Having brought a new property, it was never going to be a quick process however, Jane was patient and efficient every step of the way. We really cannot thank her enough, Even down to the lovely card Jane sent on completion, it’s the little things. Merry Christmas to everyone at The Hanley and Jane From Mr and Mrs Cuthbert Reviewed on: 19th December 2023

Perfect Services! Transparent, clearly explained, timely and friendly.

From the very beginning of the process to having our mortgage raised, until the very end of completion, the service we received was perfect. We stayed with the same adviser - Jane - throughout the whole process, which gave us confidence that we hadn't been lost or forgotten in "a system". Jane carefully and thoroughly took us through every step of the way, of the process, in a timely way, explaining why she needed to know the answers to what she was asking us. Where there were options, she explained them, giving us the possible pros and cons of any particular path of direction we were choosing to go. We did not feel overwhelmed as we had several different conversations over a period of time, and did not move on until we felt satisfied that we completely understood what we were agreeing too. We never felt rushed to make a decision, or silly to ask any question. Jane took her time in explaining anything we asked, without assuming we understood! She was very kind and patient from the beginning to end of the process. She had great integrity, always telling us what was going to happen and when, and it always did! We were delighted with the whole service, and couldn't fault Jane or Hanley Economic Building Society over anything. Thank you for making everything so pleasant and straight forward. Reviewed on: 26th October 2023

Great rate, personal service

I hadn't appreciated quite what a faff remortgaging to a different company is, but having applied for a very competitive rate from Hanley, was guided through the whole process expertly. Advisor Lana was helpful and responsive throughout - I particularly appreciated her chasing the solicitor at the end, to get the remortgage over the line in time. I'm very happy with the loan, and feel like I had great service. Reviewed on: 18th September 2023

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