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Hanley Economic Building Society: Mortgages reviews

4.83
Based on 332 reviews, last reviewed 23rd Jan 2026
2300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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1%
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4%

Latest highest rating:

5

I was delighted to be offered a mortgage with Hanley... I was delighted to be offered a mortgage with Hanley economic when the home I had rented for 42 years was sold to developers.. As I was 85 at the ti... Read more Reviewed on: 23rd January 2026
Sue S's avatar
Sue S

Latest lowest rating:

1

SVR not come down after 3 interest rate cuts. SVR not come down after 3 interest rate cuts. Savings rates have come down. SVR goes up immediately interest rates go up. Gross profiteering imo. Reviewed on: 25th March 2025
Neil L's avatar
Neil L

About this product

Hanley Economic Building Society offer a range of mortgages.

Renters with an ST postcode can get a 100% (no deposit) mortgage with Hanley Economic Building Society. They can also help with a range of scenarios including first time buying, buy to let, shared ownership and self-build.

Hanley Economic Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Hanley Economic Building Society before, you can also leave a review and share your experience.

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Hanley Economic Building Society Mortgages reviews (332)

Special thanks to Jane!

5
Jane was so helpful throughout the whole process. She was informative, patient and knowledgeable. The whole process was a great experience. Reviewed on: 5th December 2024

My ROI mortgage

5
I have just finalised my RIO mortgage, Jane Longmore was my advisor she was engaging, friendly and professional. Jane kept me informed throughout the whole process either via emails or telephone. Explained all the necessary information regarding the RIO so I had a complete understanding of the product, she was excellent throughout. Reviewed on: 3rd December 2024

The best mortgage experience I have ever had.

5
The best mortgage experience I have ever had. Been kept informed throughout the process which couldn't have been easier. Made all the more amenable by the wonderful assistance of Jane Longmore, mortgage advisor, who couldn't have been more helpful. Wonderful. Reviewed on: 3rd December 2024

Best lender, special thanks to Jane Longmore personally

5
To my experience, over 20 years, Hanley is probably best lender ever. Not only they have the best and unique lifetime tracker product; unlike high street lenders, AI or algorithm led, with "computer says nooo!" attitude, they have real people with experience, ready to listen to individual circumstances and needs, considering actual bank statements, rather than what Mickey Mouse reference agencies hold in record. 100% recommend! Reviewed on: 26th November 2024

mortgage application

5
We have recently had two meetings with Jayne Longmore and been advised regarding a mortgage application. We were very happy with the thorough and detailed information we received.. Jayne was very friendly and helpful, nothing was too much trouble and we would highly recommend to others The Hanley Economic Building Society. Reviewed on: 14th November 2024

Self Build Mortgage made easy

5
I recently completed a self build mortgage with Hanley and the whole experience from start to finish was seamless. Lana Beech who looked after me from taking the application and all the way through underwriting was a pleasure to deal with and I have no hesitation in recommending Lana and Hanley to anyone looking to put a self build mortgage in place Reviewed on: 6th November 2024

Lana Beech, mortgage adviser, was incredibly helpful

5
Lana Beech our mortgage adviser was incredibly helpful in both explaining the type of mortgage we were entering into, the costs and progress of our mortgage request. We felt she had a genuine interest in obtaining the right loan for us. Reviewed on: 6th October 2024

Highly Recommend

5
Can’t recommend my mortgage adviser Lana Beech highly enough! Throughout the process she was knowledgeable, professional, personable and efficient. I found the Hanley RIO product attractive as there are no penalty charges for early repayment. Reviewed on: 2nd October 2024

Lana Beech Remortgage Advice

5
Lana Beech was our one contact to arrange a re-mortgage. Lana proved to be a very knowledgeable and friendly person. Interested in finding exactly what would be the right product for us in a very human way. Answers to questions were dealt with promptly. Reviewed on: 5th September 2024

Highly Recommended

5
Buying a house is one of the most stressful situations but we are very grateful to have had the help of Hanley Economic. We first saw Rachel Ecclestone in the Longton branch who perfectly explained what a mortgage is and we went through what would best suit the both of us. Then we were introduced to our mortgage advisor Lana Beech who throughout the whole process has been professional and extremely supportive. Lana was always checking up on us to see how we were doing and was always keeping us up to date with what was going on. No questions at all went unanswered. We can’t thank you enough for the help and support! I would highly recommend Hanley Economic especially for first-time buyers. Reviewed on: 3rd September 2024

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