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Hanley Economic Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.8 (309 reviews)

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4.80

Based on 309 reviews, last reviewed 17th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

94%

2 star

Latest highest rating:

5

A very helpful and thorough mortgage advisor A very helpful and thorough mortgage advisor Reviewed on: 17th June 2025

Verified source

Latest lowest rating:

1

SVR not come down after 3 interest rate cuts. SVR not come down after 3 interest rate cuts. Savings rates have come down. SVR goes up immediately interest rates go up. Gross profiteering imo. Reviewed on: 25th March 2025

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About this product

Hanley Economic Building Society offer a range of mortgages.

Renters with an ST postcode can get a 100% (no deposit) mortgage with Hanley Economic Building Society. They can also help with a range of scenarios including first time buying, buy to let, shared ownership and self-build.

Hanley Economic Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Hanley Economic Building Society before, you can also leave a review and share your experience.

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Hanley Economic Building Society Mortgages reviews (309)

Thank you Hanley Building Society

At such a daunting and uncertain times for the mortgage market, I am so very pleased we chose to mortgage our new home with The Hanley. From our very first enquiry, all the bumps along the way and right up until the very end, Jane Longmore was profressional, warm and helpful the entire way through. Having brought a new property, it was never going to be a quick process however, Jane was patient and efficient every step of the way. We really cannot thank her enough, Even down to the lovely card Jane sent on completion, it’s the little things. Merry Christmas to everyone at The Hanley and Jane From Mr and Mrs Cuthbert Reviewed on: 19th December 2023

Perfect Services! Transparent, clearly explained, timely and friendly.

From the very beginning of the process to having our mortgage raised, until the very end of completion, the service we received was perfect. We stayed with the same adviser - Jane - throughout the whole process, which gave us confidence that we hadn't been lost or forgotten in "a system". Jane carefully and thoroughly took us through every step of the way, of the process, in a timely way, explaining why she needed to know the answers to what she was asking us. Where there were options, she explained them, giving us the possible pros and cons of any particular path of direction we were choosing to go. We did not feel overwhelmed as we had several different conversations over a period of time, and did not move on until we felt satisfied that we completely understood what we were agreeing too. We never felt rushed to make a decision, or silly to ask any question. Jane took her time in explaining anything we asked, without assuming we understood! She was very kind and patient from the beginning to end of the process. She had great integrity, always telling us what was going to happen and when, and it always did! We were delighted with the whole service, and couldn't fault Jane or Hanley Economic Building Society over anything. Thank you for making everything so pleasant and straight forward. Reviewed on: 26th October 2023

Great rate, personal service

I hadn't appreciated quite what a faff remortgaging to a different company is, but having applied for a very competitive rate from Hanley, was guided through the whole process expertly. Advisor Lana was helpful and responsive throughout - I particularly appreciated her chasing the solicitor at the end, to get the remortgage over the line in time. I'm very happy with the loan, and feel like I had great service. Reviewed on: 18th September 2023

Personal service and great value

Lana Beech the mortgage advisor dealt with us throughout our house move over a period of 9 months, from the earliest days of switching products on our old house, then considering what we could borrow if we moved, some grilling by us over the detail of how that would be affected by job moves, some last minute tweaks to the amount borrowed, to the point of exchange - all with the same friendly person by email and phone. A real personal service from a local business and still so competitive - why go elsewhere? Reviewed on: 13th September 2023

Excellent And Efficient Process

Very happy with the process of moving my mortgage to the Hanley, Jane Longmore was professional and made it very easy and stress free. Reviewed on: 31st August 2023

LANA is AMAZING

100000% would recommend- Lana is amazing. She has the patience of a saint and supported us through everything. She was always on hand to answer our questions and explained everything throughly. Lana is a credit to Hanley economic and we will always return to her in the future. Reviewed on: 26th August 2023

Excellent Service

Offered a very competitive deal and excellent service throughout. Mortgage adviser was very helpful and supportive with every step of the process, never put on any pressure and met all deadlines. Definitely recommend the service. Reviewed on: 15th August 2023

Wouldnt want to go anywhere else

Taking a mortgage out with The Hanley was so easy thanks to our Mortgage Advisor Jane Longmore. Jane explained everything really well and kept in contact to make sure everything was running smoothly even when the mortgage application process had moved on from Jane making both myself and my partner feel comfortable and confident in The Hanley. We look forward to being customers for many years and have recommend them to everyone! Reviewed on: 15th August 2023

Very happy and would recommend

Anna from Hanley has been so helpful and friendly and has stepped us through the whole process in a clear and transparent way. Really easy to do business with and very personable and professional. Would highly recommend. Reviewed on: 30th June 2023

Thorough and Professional

I have applied for a Retirement Interest Only Mortgage. Anna Whitehead thoroughly went through all the details that were required in a very professional manner. It was carried out in a very courteous manner and it was a very pleasant experience. She answered all questioned that i raised and clarified everything i raised. The interest rates are very competitive and I would recommend Hanley Economic Building Society to anyone. Reviewed on: 23rd June 2023

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