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Hanley Economic Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.79 (195 reviews)

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4.83

Based on 195 reviews, last reviewed 2nd Oct 2024

325% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

94%

3 star

2 star

Latest highest rating:

5

Highly Recommend Can’t recommend my mortgage adviser Lana Beech highly enough! Throughout the process she was knowledgeable, professional, personable and efficient. I ... Read more Reviewed on: 2nd October 2024

Latest lowest rating:

1

Avoid these chancers In short I run a BTL business which obviously has a mortgage liability but runs at a consistently high profit. Hanley rejected my application for a pe... Read more Reviewed on: 21st June 2024

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About this product

Are you looking to purchase your dream home? Finding the right lender and mortgage product is an important step in this process. We collect Hanley Economic Building Society mortgage reviews to help you make an informed decision when selecting a lender.

Hanley Economic Building Society is an independent mutual organisation that offers a range of mortgage products. Make sure that you’re confident with the terms, conditions and interest rates of a mortgage product before taking it out. Always consult the lender or an independent advisor if you’re unsure about anything or have any questions.

Our Hanley Economic Building Society mortgage reviews can give you insight into life as a borrower. Find out what existing customers have to say about their mortgage products and how satisfied they have been throughout the term. Learn more about the Society’s customer service and level of communication with its borrowers. All of this and more can be found in our Hanley Economic Building Society mortgage reviews.

Did Hanley Economic Building Society help you buy your dream home? Share your honest experience with others on Smart Money People by writing a Hanley Economic mortgage review. Tell us which mortgage product you have and how satisfied you have been with it. Did you find the application process easy to understand, and did the lender support you throughout it? Has the lender kept you up to date with important mortgage news and changes? Write a Hanley Economic Building Society mortgage review today. Together, we can help others like you make better financial decisions.

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Hanley Economic Building Society Mortgages reviews (195)

Later Life Mortgage

We applied for a later life mortgage with the Hanley Economic Building Society. The application process was thorough but straight forward and any queries we had were dealt with promply by Jane Longmore, our Hanley's Mortgage Advisor who helped us throughout the whole process. Against the background of the conditions imposed by Covid 19, with people working remotely, the process went remarkably smoothly. We now have our mortgage and would like to thank all Hanley's staff for their help and assistance. Reviewed on: 18th June 2020

Great service

Good service and kept up to date with application progress and completion. Good to have one point of contact too. Reviewed on: 17th June 2020

Reply from Hanley Economic Building Society Thank you for your positive feedback, this has been shared with the team :) Response date: 22nd June 2020

Lana made our mortgage application a breeze

As first-time buyers, the foray into understanding mortgages and applications appeared daunting and frustrating at first. However, after a colleague shared their experience with The Hanley and in particular, Lana Beech, deciding on a lender quickly became a no brainer. From the outset, Lana was helpful, positive and friendly. Our sellers wanted a quick sale and Lana did everything she could to ensure our application progressed as quickly as feasibly possible, ensuring all adequate information of my wife's business finances were in order and that any concerns or queries we had were answered promptly. I would, and already have, recommended the Hanley and Lana. Thank you, once again. Tim & Chelsea. Reviewed on: 6th May 2020

Satisfied first time buyers

My girlfriend and I had a stressful experience buying our flat. We had problems with solicitors, mortgage brokers and long delays at every stage. The one exception to this was our experience with the Hanley and our mortgage adviser Jane Longmore. Jane was helpful, friendly and really responsive. She went over and above to help us, explaining everything really clearly, answering our many questions and ensuring we could get our application through as quickly as possible (down from an estimated 2 months to a couple of weeks). We would wholeheartedly recommend Jane and the whole team at the Hanley (including Alistair and Danielle) for first time buyers and everyone else. We will certainly be sending our friends her way and we will be back as and when we decide to remortgage or move! Thanks again Jane for all your help, we are now happy and settled in our new flat. Harrison and Eve Reviewed on: 30th April 2020

My Mortgage Experience

I would like to take this opportunity to praise a member of staff at The Hanley Economic. The person I dealt with was Lana Beech, a Mortgage Advisor. I must say from start to finish of the mortgage process Lana was exemplary in her approach. We dealt primarily by email or phone. At every stage if I had a question, I would email her and ask her to ring when available. She never delayed in her response and dealt with my questions both efficiently and with such a pleasant demeanour. I never felt I was a bother no matter how stupid my question may have been. She in my opinion is a brilliant advertisement of how to treat a customer and a tremendous asset to the Building Society. Today, we are so quick to complain but when you have received such excellent services, we should take the time to praise. Thankyou Lana for making such a stressful process an absolute joy. Reviewed on: 14th April 2020

Great re-mortgage advice and support

Jane Longmore was really helpful throughout the process of my re-mortgage. I felt listened too and have secured a mortgage deal that I am very happy with. Jane was consistently helpful and approachable and responded very efficiently with any queries I had. I would recommend this personal service to others. The staff at Hanley Economic I have always found to be approachable and friendly. Thank you Jane and team. Reviewed on: 28th March 2020

Excellent Service from Mortgage Adivsor

Lana has provided excellent service to us while completing our mortgage application and even afterwards and has always come back to us promptly answering our questions and assisting us with our enquiries. Reviewed on: 12th March 2020

Fantastic service

LANA BEECH your a super star professional friendly helpful nothing to much trouble for you. Thankyou so much for all you did we both struggle to understand stand the process at times you supported us throughout. We both new that when we thought it never go though you picked us up supported us made us coffee guided us. Well we got there so happy with our new house dreams have been made. Never stop been the person you are lana your one in a million. Note to your boss recognise what fantastic job this lady does. and all your staff. Reviewed on: 7th March 2020

Great customer service

Lana Beech provided fantastic service throughout my mortgage process keeping me informed and getting things done - she is absolutely brilliant and I would employ her. She deserves a raise !!! Reviewed on: 28th February 2020

Mortgage Application - Stoke On Trent - Mortgage Advisor - Lana Beech

Lana Beech at The Hanley Economic has been absolutely fantastic with supporting Myself and my Partner when applying for a Mortgage with The Hanley & Porting our current Mortgage with them. She has made the process seem easy and nothing has never been too much trouble even though there has been a few issues along the way due to the Solicitor Reports we received from the previous property we were going to purchase. The House Buying process can be quite stressful as a Young Couple due to not knowing the process fully and Lana has always been on hand to support and being professional with whatever questions we have had. Thank you to Lana & The Hanley for assisting us with all enquiries, we would 100% recommend. Reviewed on: 20th February 2020

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