Smart Money People Logo
Go to business site
Share this page
Link copied

Hanley Economic Building Society: Mortgages reviews

View other Hanley Economic Building Society products
4.84
Based on 336 reviews, last reviewed 22nd Apr 2026
77% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
1%
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

These guys have stuck by us through a tough process... These guys have stuck by us through a tough process from the beginning of our self build right through to completion. It's impossible to portray in a ... Read more Reviewed on: 22nd April 2026
Deanna J's avatar
Deanna J

Latest lowest rating:

1

SVR not come down after 3 interest rate cuts. SVR not come down after 3 interest rate cuts. Savings rates have come down. SVR goes up immediately interest rates go up. Gross profiteering imo. Reviewed on: 25th March 2025
Neil L's avatar
Neil L
Visit provider site Read all reviews Write a review

About this product

Hanley Economic Building Society offer a range of mortgages.

Renters with an ST postcode can get a 100% (no deposit) mortgage with Hanley Economic Building Society. They can also help with a range of scenarios including first time buying, buy to let, shared ownership and self-build.

Hanley Economic Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Hanley Economic Building Society before, you can also leave a review and share your experience.

Review Hanley Economic Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Hanley Economic Building Society Mortgages reviews (336)

A fuss free experience

5
Jane Longmore handled our mortgage application very effeciently. The communication was clear and Jane was polite and helpful. This was one part of the house move that didn't add any stress so thank you! Reviewed on: 5th August 2024
Jim's avatar
Jim

Great customer service

5
Applied for a mortgage with the hanley and Jane longmore dealt with my application very well. The customer service was great and Jane was very friendly and helpful. Very glad I chosen the hanley and would recommend this building society to other people. Reviewed on: 5th August 2024
Ashley 's avatar
Ashley

Remortgage

5
Recently completed a remortgage with the support of Lana Beech (Mortgage Advisor). Couldn't have asked for a better service from Lana. Friendly, communicative, knowledgable and responsive. Nothing was too much trouble. Outstanding service. Highly recommend. Reviewed on: 1st August 2024
Andrew W's avatar
Andrew W

Fantastic service from Lana @ Hanley, always on hand...

5
Fantastic service from Lana @ Hanley, always on hand to answer any questions, very knowledgeable, and made sure the process was as smooth as possible :) Reviewed on: 1st August 2024
Darren M's avatar
Darren M

Lana was lovely, professional and cared

5
I recently completed on my house purchase with The Hanley. My mortgage advisor was Lana. Lana was amazing. She made the process seamless. She gave us updates throughout. She made us aware upfront of what we needed so we could provide all the documents so nothing would be delayed. She was so lovely and friendly. She even sent us a congratulations card when we moved in, which we both said was a lovely touch. I would recommend The Hanley as they have a fantastic advisor (Lana) and the products offered were really good compared to other lenders. Reviewed on: 31st July 2024
Craig's avatar
Craig

Nice guys to deal with.

5
Initial contact has been very pleasant and positive. Great attitude showing the right balance between friendly and professional, and very caring too. Reviewed on: 22nd July 2024
Geoff H's avatar
Geoff H

Couldn’t recommend enough

5
The guidance and support we received throughout, made the whole process as stress free as possible. Choosing a local building society made us feel like we were in very safe hands as we were provided a service that hasn’t been matched elsewhere in our experience. Couldn’t recommend enough. Reviewed on: 9th July 2024
Phoebe H's avatar
Phoebe H

Great customer service

5
We have been with The Hanley since we bought as first time buyers. They have always looked after us and the recent mortgage renewal process was no exception. They were extremely efficient with sending out our renewal options and were both clear and thorough when talking us through what each of them meant for us. Despite not being the cheapest on the market, the customer service is exceptional and we were happy to renew. Reviewed on: 9th July 2024
Sophie R's avatar
Sophie R

Jane Longmore, Mortgage Advisor, introduced me to a...

5
Jane Longmore, Mortgage Advisor, introduced me to a RIO mortgage which fitted my requirements perfectly. She was very knowledgeable, courteous and efficient and had a very pleasant personality. Not pushy at all but explained everything about RIO mortgages that the Building Society offered. My application was completed carefully and thoroughly and everything completed within the expected time line. I would highly recommend Jane and the Hanley Economic to anyone seeking a mortgage and I readily give a 5 star review. Reviewed on: 3rd July 2024
Ian B's avatar
Ian B

Lana is a fantastic mortgage advisor.

5
Lana is a fantastic mortgage advisor. Great experience from start to finish. Great communication throughout the entire process and everything went smoothly. Reviewed on: 2nd July 2024
Mason's avatar
Mason

Do you have a different Hanley Economic Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Hanley Economic Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill