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Hanley Economic Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.8 (309 reviews)

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4.80

Based on 309 reviews, last reviewed 17th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

94%

2 star

Latest highest rating:

5

A very helpful and thorough mortgage advisor A very helpful and thorough mortgage advisor Reviewed on: 17th June 2025

Verified source

Latest lowest rating:

1

SVR not come down after 3 interest rate cuts. SVR not come down after 3 interest rate cuts. Savings rates have come down. SVR goes up immediately interest rates go up. Gross profiteering imo. Reviewed on: 25th March 2025

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About this product

Hanley Economic Building Society offer a range of mortgages.

Renters with an ST postcode can get a 100% (no deposit) mortgage with Hanley Economic Building Society. They can also help with a range of scenarios including first time buying, buy to let, shared ownership and self-build.

Hanley Economic Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Hanley Economic Building Society before, you can also leave a review and share your experience.

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Hanley Economic Building Society Mortgages reviews (309)

Outstanding service from Lana Beech and the Hanley Economic team

Lana has been incredibly helpful, friendly and prompt in dealing wth our buy to let mortgage which we were pushing to get over the line before the financial year. What can I say - they did it! The valuation was booked in within a couple of weeks and everything went smoothly. For anyone reading this I would recommend The Hanley and also Tinsdills (Andrew Burrows) who worked hard to get this done within the limited time frame we had. Thank you Reviewed on: 30th March 2023

Wonderful Experience Very Professional

Just completed our remortgage with the Hanley Economic Building Society and the entire process could not have been better. Throughout, Jane was so friendly, professional and helpful, making the whole experience smooth and extremely speedy. We are delighted we chose the Hanley Economic, they have proved to be first class and we would highly recommend them. Reviewed on: 28th March 2023

An anxious remortgager

As a lady of a certain going through a separation, just thinking about all the financial upheaval was stressful. After speaking to Anna at The Hanley regarding a remortgage was enough to keep my anxieties at bay and move forward. Such a professional, lovely lady. I have been with The Hanley for a number of years, great products and lovely, local service. Reviewed on: 23rd March 2023

Excellent mortgage products and service.

Lana was extremely helpful in making the re-mortgage process very straightforward and saw the process through from start to finish - I am delighted to now be a Hanley customer and can recommend them highly. John Reviewed on: 14th March 2023

Brilliant service

The staff are very friendly and all helpful. Jayne was great at providing advise to me as a first time buyer, she was thorough and very helpful and made the process a breeze. I appreciate all the work and services provided and recommend the hanley. Thank you! Reviewed on: 2nd March 2023

Excellent Customer Service

I initially contacted Hanley because I was attracted by their mortgage products which were very competitive at the time I applied. I received excellent customer service from start to finish with the processing of my mortgage application. The staff were always polite, friendly, very knowledgeable and nothing was too much trouble. Special thanks to Stacey for pulling out all the stops to arrange my mortgage appointment at short notice, and to Lana for expertly guiding me through the process. Reviewed on: 1st March 2023

Best company ever

Could not expect a smoother process and better customer service Reviewed on: 5th February 2023

Excellent service from Lana

Lana was my mortgage adviser who helped me through the mortgage application process to purchase my new home. She was very knowledgeable and friendly. She was also flexible to speak to me around my working hours. I would recommend Lana and Hanley Economic to all of my friends. Reviewed on: 2nd February 2023

Remortgage to bigger house

First I'd like to say a big thank you to Jane and all in the underwriting, with going all the way with one property for a year for it to withdraw a week before completion. Then going though all paperwork and getting it up and ready asap would highly recommend friendly, professional and great communication within the time that feel like forever we are now happy in our new house thank you Hanley Reviewed on: 30th November 2022

Help with mortgage

Jane longmore at the Hanley made the experience a pleasant one . She couldn’t do enough to help . She was very knowledgeable, and informative. She helped us every step of the way . She kept us regularly informed of how it was progressing. She is a credit to the Hanley economic , and in my opinion,worth her weight in gold . Can’t thank you enough Jane ! It’s people like Jane who keep me at the Hanley . Reviewed on: 22nd November 2022

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