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Hanley Economic Building Society: Savings reviews

Name: Savings
Rating: 4.78 (309 reviews)

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4.72

Based on 309 reviews, last reviewed 8th Feb 2025

1450% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

The staff in my local branch are always polite and v... The staff in my local branch are always polite and very helpful, making every visit a pleasant experience. Reviewed on: 8th February 2025

Latest lowest rating:

1

Rather old fashioned. Rather old fashioned. Banking app which has few features. Staff in branch who tell you to RING or go online to find out the interest rates on savings ... Read more Reviewed on: 7th February 2025

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About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hanley Economic Building Society Savings reviews (309)

Review of the Hanley Economic Building Society, Savings:

Getting the best out of my savings

The Hanley team have always been so helpful and have always offered advice that suits me to be able to get the most out of my savings. Reviewed on: 13th February 2024

The staff in my local branch are always polite and v...

The staff in my local branch are always polite and very helpful, making every visit a pleasant experience. Reviewed on: 8th February 2025

Excellent customer service

I’ve been with Hanley for many years, and the customer service is always spot on. Reviewed on: 8th February 2025

Rather old fashioned.

Rather old fashioned. Banking app which has few features. Staff in branch who tell you to RING or go online to find out the interest rates on savings accounts. (Even when you’re standing there IN BRANCH) Needing to have 2 forms of ID even with a passbook to do quite a lot of things. Needing to use a pass book all the time. £10 fee for lost passbooks. Reviewed on: 7th February 2025

The Hanley team was fantastic, offering personalized...

The Hanley team was fantastic, offering personalized support and answering all my questions throughout the mortgage journey. Reviewed on: 7th February 2025

security is important but this is silly

So, security is important and protecting clients’ money is vital. But sometimes this building society is ridiculous. I went in to close my late father’s account - which had the grand sum of £100 in it. Despite having my passport, Grant of Probate, Death Certificate AND my own passbook from the same building society, I was not able to access the HUGE amount of money unless I had 2 forms of ID. I had no such trouble accessing thousands more from other banks with less ID. Ridiculous. Reviewed on: 7th February 2025

Always helpful and professional

Always helpful and a range of accounts that suit my needs Reviewed on: 7th February 2025

I have been with them for many years over 50 and nev...

I have been with them for many years over 50 and never had any problems, always very helpful. Reviewed on: 7th February 2025

The staff are very polite and helpful.

The staff are very polite and helpful. We have been dealings with Hanley Economic Building Society for over 55 years with excellent service. Reviewed on: 7th February 2025

The staff are always friendly and helpful

The staff are always friendly and helpful Reviewed on: 7th February 2025

Always helpful and pleasant

Always very helpful and pleasant and explain all options on offer in a informative manner, helpful with their advice Reviewed on: 7th February 2025

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