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Harpenden Building Society: Savings reviews

Name: Savings
Rating: 4.67 (336 reviews)

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4.42

Based on 336 reviews, last reviewed 20th Dec 2024

82% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Courteous and efficient. Easy to connect and fully responsive to questions. Reviewed on: 20th December 2024

Latest lowest rating:

1

The company failed to inform Me of several savings... The company failed to inform Me of several savings rate reductions throughout 2024 and when i complained they were arrogant and totally un - unders... Read more Reviewed on: 1st October 2024

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About this product

Our Harpenden Building Society savings account reviews can help you to find out what life as a Harpenden Building Society customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Harpenden Building Society Savings reviews (336)

Review of the Harpenden Building Society, Savings:

Poor interest

The interest rate has eroded over time, even when BOE base rate was going up! Reviewed on: 23rd November 2024

Reply from Harpenden Building Society Hi Robert, thank you for your feedback, it is appreciated. I'm sorry to understand you feel your interest has eroded over time- specifically mirroring movements in the Bank of England Base rate. We have worked hard to ensure that all our products provide good outcomes, fair value and assists customers in achieving their financial objectives. Currently the vast majority of our savers receive better than the UK average savings rate. In addition to this, our closed issue products are priced to match their open book equivalent. We have, and will continue to signpost customers to new products so they can make an informed choice to decide is a new product would be suitable. We have made also the process to switch accounts much simpler and without the need to submit a full application number. Your feedback is appreciated, and id we can be of any further assistance then please do not hesitate to contact me at [email protected]. Jon Sweeting Commercial Manager Response date: 25th November 2024

Harpenden Building Society Branch Review

On the high street, easy to use and friendly staff. Reviewed on: 1st January 2024

Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024

Great company that I would recommend.

Trustworthy and reliable in keeping your money safe as well as growing it too. Reviewed on: 12th December 2023

Reply from Harpenden Building Society Hi Ruby, Thank you for your lovely review. We are delighted you are pleased with your Harpenden Building Society account. We really appreciate your feedback. Jon Sweeting Commercial Manager Response date: 13th December 2023

Very helpful and knowledgeable staff

Staff at Harpenden branch are very helpful. They are knowledgeable about all savings products and provided excellent advice Reviewed on: 1st December 2023

Reply from Harpenden Building Society Hi Sylvia, Thank you for your review and this is great to read. I'll pass your comments onto Louise and the team at Harpenden Branch. Jon Sweeting, Commercial Manager Response date: 4th December 2023

Harpenden Building Society Branch Review

The staff are always ready to help and take their time to talk to you. Always very welcoming anytime of day. Reviewed on: 29th November 2023

Reply from Harpenden Building Society Thank you for your review, this is great to read. Jon Sweeting, Commercial Manager Response date: 4th December 2023

Harpenden Building Society Branch Review

We like th eface-to-face contact and friendly, helpful staff. Reviewed on: 29th November 2023

Reply from Harpenden Building Society Thank you for your feedback, this is great to read. Jon Sweeting, Commercial Manager Response date: 4th December 2023

Harpenden Building Society Branch Review

Local, friendly and person, and good rates. Reviewed on: 29th November 2023

Reply from Harpenden Building Society Thank toy for your feedback. This is great to read. Jon Sweeting, Commercial Manager Response date: 4th December 2023

Harpenden Building Society Branch Review

Local, friendly, personal service. It's a reminder that such institutions were called friendly societies when founded. Reviewed on: 29th November 2023

Reply from Harpenden Building Society Thank you for your review, this is great to read. Jon Sweeting, Commercial Manager Response date: 4th December 2023

Harpenden Building Society Branch Review

Nice, friendly staff. Branch not close unlike other banks and building societies. Reviewed on: 29th November 2023

Reply from Harpenden Building Society Thank you for your feedback. I'm not sure if you meant close (as in distance) or closed (as like other Banks and Building Societies). Either way we'd like to thank you for your valuable feedback. Jon Sweeting Commercial Manager Response date: 4th December 2023

Harpenden Building Society Branch Review

The staff are friendly and provide an amazing service. Always very helpful. Always leave with a smile. Reviewed on: 29th November 2023

Reply from Harpenden Building Society This is GREAT to read, and fully agree as I also have a smile after I have visited the branch teams! We really appreciate your feedback. Jon Sweeting Commercial Manager Response date: 4th December 2023

Harpenden Building Society Branch Review

Good customer liason in branch; helpful staff. Reviewed on: 29th November 2023

Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024

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Harpenden Building Society: Savings reviews

82% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Harpenden Building Society Savings reviews (336)

Poor interest

Harpenden Building Society Branch Review

Great company that I would recommend.

Very helpful and knowledgeable staff

Harpenden Building Society Branch Review

Harpenden Building Society Branch Review

Harpenden Building Society Branch Review

Harpenden Building Society Branch Review

Harpenden Building Society Branch Review

Harpenden Building Society Branch Review

Harpenden Building Society Branch Review

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