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Harpenden Building Society: Savings reviews

View other Harpenden Building Society products
4.45
Based on 352 reviews, last reviewed 28th Feb 2025
20% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
8%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
3%

Latest highest rating:

4

In branch service review I like going to the local Tring branch and be able to ask questions, set-up new accounts and offered advice by your professional staff. Reviewed on: 28th February 2025
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Latest lowest rating:

1

The company failed to inform Me of several savings... The company failed to inform Me of several savings rate reductions throughout 2024 and when i complained they were arrogant and totally un - unders... Read more Reviewed on: 1st October 2024
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Simon H
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About this product

Our Harpenden Building Society savings account reviews can help you to find out what life as a Harpenden Building Society customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Harpenden Building Society Savings reviews (352)

Review of the Harpenden Building Society, Savings:

In branch service review

5
Vanessa at the Tring branch was very knowledgeable, helpful and patient. Reviewed on: 28th February 2024
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Verified Member
Reply from Harpenden Building Society I'll make sure this is fed back to Vanessa. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 26th March 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
It is conveniently located near the railway station and not far from the bus stop for St. Albans. It is an efficient and friendly branch. Reviewed on: 28th September 2023
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Verified Member
Reply from Harpenden Building Society This is great to read and thank you for your feedback. I will pass your thoughts on to our branch team. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Service provided by welcoming and efficient staff. Reviewed on: 28th September 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

4
I like that there is a branch in my town (Tring), and that I get excellent service whenever I visit. The savings rates are good. The only improvement might be slightly more online functionality. Reviewed on: 28th September 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your brilliant feedback- and i will pass this on to Gill and the team at Tring Branch. We are working hard to improve our online functionality and we are confident that this will improve. I'm very keen to explore what additional features our customers would like added to this platform, so if you have any ideas or something you feel we should be considering then please do not hesitate to contact me at [email protected] Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Keep it as a mutual organisation, as it is, especially with a high street presence. Local access should be a key operation for all financial institutions. Reviewed on: 28th September 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your feedback- it is really appreciated. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Prompt service, efficient and good rates of interest. Reviewed on: 28th September 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
The ladies at the Leighton Buzzard branch are just the best - so helpful. Reviewed on: 28th September 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your feedback. I will pass this onto Isabel and the team at Leighton Branch. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
All good, no real improvement required. Reviewed on: 28th September 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Friendly staff, always very helpful. Reviewed on: 28th September 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
I like that the account is a passbook. Reviewed on: 28th September 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Friendly staff, they offer passbooks and I like the quickness of completeness of accounts being set up. Reviewed on: 28th September 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

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