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Harpenden Building Society: Savings reviews

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4.43

Based on 348 reviews, last reviewed 31st Jan 2025

53% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

7%

4%

1%

3%

Latest highest rating:

5

In branch service review Personal touch. Friendly and very helpful. Reviewed on: 31st January 2025

Verified source

Latest lowest rating:

1

The company failed to inform Me of several savings... The company failed to inform Me of several savings rate reductions throughout 2024 and when i complained they were arrogant and totally un - unders... Read more Reviewed on: 1st October 2024

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About this product

Our Harpenden Building Society savings account reviews can help you to find out what life as a Harpenden Building Society customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Harpenden Building Society Savings reviews (348)

Review of the Harpenden Building Society, Savings:

Harpenden Building Society Branch Review

5

Always friendly, and very helpful and knowledgeable. Reviewed on: 23rd August 2023

Reply from Harpenden Building Society Thank you for your feedback, this is great to read. Jon Sweeting Commercial Manager Response date: 28th October 2024

Harpenden Building Society Branch Review

5

Keep it as a mutual organisation, as it is, especially with a high street presence. Local access should be a key operation for all financial institutions. Reviewed on: 28th September 2023

Reply from Harpenden Building Society Thank you for your feedback- it is really appreciated. Jon Sweeting Commercial Manager Response date: 9th October 2023

Harpenden Building Society Branch Review

5

Prompt service, efficient and good rates of interest. Reviewed on: 28th September 2023

Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023

Harpenden Building Society Branch Review

5

The ladies at the Leighton Buzzard branch are just the best - so helpful. Reviewed on: 28th September 2023

Reply from Harpenden Building Society Thank you for your feedback. I will pass this onto Isabel and the team at Leighton Branch. Jon Sweeting Commercial Manager Response date: 9th October 2023

Harpenden Building Society Branch Review

5

All good, no real improvement required. Reviewed on: 28th September 2023

Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023

Harpenden Building Society Branch Review

5

Friendly staff, always very helpful. Reviewed on: 28th September 2023

Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023

Harpenden Building Society Branch Review

5

I like that the account is a passbook. Reviewed on: 28th September 2023

Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023

Harpenden Building Society Branch Review

5

Friendly staff, they offer passbooks and I like the quickness of completeness of accounts being set up. Reviewed on: 28th September 2023

Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023

Harpenden Building Society Branch Review

5

The staff were so helpful and friendly. Also, the place is spotless. Reviewed on: 28th September 2023

Reply from Harpenden Building Society The team all take immense pride in their respective branches, and this is something we are all very proud of and it's lovely that this has been acknowledged, so thank you. Jon Sweeting Commercial Manager Response date: 9th October 2023

Harpenden Building Society Branch Review

5

The staff are always so helpful and they still have a presence on the high street. Reviewed on: 28th September 2023

Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023

Harpenden Building Society Branch Review

5

Consistently excellent service which is always efficient. Many thanks for your help. Reviewed on: 28th September 2023

Reply from Harpenden Building Society Wow! We're delighted that you are pleased with our service. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023

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