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Harpenden Building Society: Savings reviews

Name: Savings
Rating: 4.69 (350 reviews)

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4.44

Based on 350 reviews, last reviewed 25th Feb 2025

45% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

The phone is always answered and the staff are polit... The phone is always answered and the staff are polite and helpful. You feel valued, rather than a number or unknown. Reviewed on: 25th February 2025

Latest lowest rating:

1

The company failed to inform Me of several savings... The company failed to inform Me of several savings rate reductions throughout 2024 and when i complained they were arrogant and totally un - unders... Read more Reviewed on: 1st October 2024

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About this product

Our Harpenden Building Society savings account reviews can help you to find out what life as a Harpenden Building Society customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Harpenden Building Society Savings reviews (350)

Review of the Harpenden Building Society, Savings:

Harpenden Building Society Branch Review

Good location, nice friendly staff, always helpful. Reviewed on: 26th October 2023

Reply from Harpenden Building Society A lovely review to read- thank you for taking the time to feedback to us, it is really appreciated. Jon Sweeting Commercial Manager Response date: 1st November 2023

Harpenden Building Society Member Review

You actually speak to a person who can answer your questions and help you decide what is best for you. Reviewed on: 25th July 2023

Reply from Harpenden Building Society Thank you for your feedback, it's really appreciated. We also believe the personal touch is important and I'm glad we were able to help. Jon Sweeting Commercial Manager Response date: 4th August 2023

Harpenden Building Society Member Review

Friendly, with very efficient staff. Reviewed on: 25th July 2023

Reply from Harpenden Building Society Thank you for your response, and i'm thrilled to see your comment regarding our colleagues! I will make sure this is passed on. Jon Sweeting Commercial Manager Response date: 4th August 2023

Harpenden Building Society Member Review

I like that you have a passbook. Good opening times, interest rates and staff. Reviewed on: 25th July 2023

Reply from Harpenden Building Society Thank you for your feedback, it is really appreciated. I'm delighted that you are pleased with the service from Harpenden Building Society. Jon Sweeting Commercial Manager Response date: 4th August 2023

Harpenden Building Society Member Review

Friendly and helpful staff. Personal service. Competitive interest rates. Reviewed on: 25th July 2023

Reply from Harpenden Building Society Thank you for your feedback, it's really appreciated and I'm delighted that you are pleased with your Harpenden Building Society account. Jon Sweeting Commercial Manager Response date: 4th August 2023

Harpenden Building Society Member Review

Locality, friendliness of staff, and I like that it is a relatively small organisation. Reviewed on: 25th July 2023

Reply from Harpenden Building Society Thank you for your feedback, and we're delighted that you are pleased with the service you have received from Harpenden Building Society. Being small affords us the opportunity to do things differently to some of our competition! Jon Sweeting Commercial Manager Response date: 4th August 2023

Harpenden Building Society Member Review

Like the face-to-face personal service offered. Reviewed on: 25th July 2023

Reply from Harpenden Building Society Thank you for your feedback and we're glad you are pleased with the face-to-face personal service offered. We also agree that this is important. Jon Sweeting Commercial Manager Response date: 4th August 2023

Harpenden Building Society Member Review

Gill in Tring explained everything fully. Reviewed on: 25th July 2023

Reply from Harpenden Building Society Thank you for your feedback- Gill certainly know's her stuff! I will make sure your feedback is passed to her. Jon Sweeting Commercial Manager Response date: 4th August 2023

Excellent efficient very friendly staff

Always a pleasure to enter the very convenient Leighton Buzzard branch, always greeted with a smile from the very friendly efficient staff, great in branch savings rates. Reviewed on: 15th July 2023

Reply from Harpenden Building Society Thank you for your feedback, and we're delighted that you are pleased with the service you have received from our Leighton Buzzard branch. I shared your comments with Isabel and the Leighton team! Jon Sweeting Commercial Manager Response date: 4th August 2023

So happy with my building society.

I have with my friendly local building society for ten years both at my local branch and more recently on line. They treat you like a human being and not a number. They are patient with my enquiries and nothing is too much trouble ever. In this day and age with falling interest rates they give me good notice of changes to the rates and I feel other institutions ride roughshod over their customers so much. Reviewed on: 6th March 2021

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Harpenden Building Society: Savings reviews

45% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Harpenden Building Society Savings reviews (350)

Harpenden Building Society Branch Review

Harpenden Building Society Member Review

Harpenden Building Society Member Review

Harpenden Building Society Member Review

Harpenden Building Society Member Review

Harpenden Building Society Member Review

Harpenden Building Society Member Review

Harpenden Building Society Member Review

Excellent efficient very friendly staff

So happy with my building society.

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