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Harpenden Building Society: Savings reviews

View other Harpenden Building Society products
4.40
Based on 369 reviews, last reviewed 31st May 2025
25% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
8%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
4%

Latest highest rating:

4

In branch service review Like having a branch in Leighton Buzzard. Like personal service. Don't like best rates are only online and unable to get these rates with Power of Att... Read more Reviewed on: 31st May 2025
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Latest lowest rating:

1

The branch in Leighton Buzzard is not open, and the... The branch in Leighton Buzzard is not open, and the lady on the phone said go to Tring! which is 15/16 miles away with no bus route. Reviewed on: 29th April 2025
Pauline Morris's avatar
Pauline Morris
Visit provider site Read all reviews See your review

About this product

Our Harpenden Building Society savings account reviews can help you to find out what life as a Harpenden Building Society customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Harpenden Building Society Savings reviews (369)

Review of the Harpenden Building Society, Savings:

EXCELLENT ONLINE SUPPORT

5
I spoke with Jane in Digital support who was extremely helpful and supportive in the way she listened & offered advice. Reviewed on: 29th May 2025
NCM's avatar
NCM
Reply from Harpenden Building Society Thank you for your feedback- this is great to read and I will pass this to Jane and her Line Manager. We are delighted that you're please with our service. With kind regards, Jon Sweeting Commercial Manager Response date: 30th May 2025
Harpenden Building Society Logo
Harpenden Building Society

In branch service review

4
Like having a branch in Leighton Buzzard. Like personal service. Don't like best rates are only online and unable to get these rates with Power of Attorney. Reviewed on: 31st May 2025

In branch service review

5
It's very friendly and all the staff are so polite and helpful. You feel like you're part of a family (Bev). Reviewed on: 31st May 2025

In branch service review

5
Friendliness of the staff. Knowledge of the staff. This makes things more comfortable and easy and confident they know what they are doing. Big tick. Reviewed on: 31st May 2025

In branch service review

5
Local Branch. Friendly Staff. Helpful Staff. Wonderful Staff. Reviewed on: 31st May 2025

In branch service review

5
Its local and low-tech: I don't use a computer or a smartphone and I prefer using cash day to day. The staff have become friends and are always so helpful. It makes me feel safe. Reviewed on: 31st May 2025

In branch service review

5
Really friendly and helpful staff at Leighton Buzzard branch. Always have been - great staff, go out of their way to help. Reviewed on: 31st May 2025

In branch service review

5
Good staff, with good attitude. Good products. Like to see you back in Wendover. Reviewed on: 27th May 2025

In branch service review

5
Everyone is very helpful, and has time for discussing your needs. Reviewed on: 23rd May 2025

In branch service review

5
Friendly staff and very helpful. Reviewed on: 20th May 2025

In branch service review

5
An office where one can get face-to-face service as opposed to online. Nothing to improve. Reviewed on: 20th May 2025

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