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Hinckley & Rugby Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.47 (366 reviews)

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4.57

Based on 366 reviews, last reviewed 19th Feb 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

78%

Latest highest rating:

5

Credibility Hinckley & Rugby Building Society was thorough and it speaks to their credibility. Reviewed on: 19th February 2025

Latest lowest rating:

1

Slow, poor value and unhelpful Took 8 months to arrange a remortgage, response to any communication always exceptionally slow and often asked to provide the same information multipl... Read more Reviewed on: 24th May 2024

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About this product

Your home is likely to be your largest financial purchase, so finding the right lender is key. We collect Hinckley & Rugby Building Society mortgage reviews to help you make an informed decision.

Hinkley & Rugby Building Society is a mutual organisation that provides a range of mortgage products. Before taking out a mortgage product, make sure that you’re confident with the terms, conditions and interest rates. Always contact the lender or an independent advisor if you have any questions or need help understanding your options.

Are you considering Hinckley & Rugby Building Society as your mortgage lender? Gain valuable insight into the Society by reading the reviews on Smart Money People. Find out what mortgage products homeowners have and how satisfied they have been throughout the term. Learn more about the customer service received and whether borrowers would recommend the lender to family and friends. All of this and more can be found in our Hinckley & Rugby Building Society mortgage reviews.

Did Hinckley & Rugby Building Society help you purchase your dream home? Share your experience with others by writing a review. Tell us why you chose Hinckley & Rugby Building Society. Did you feel supported throughout the application process? Has the Society kept you up to date with any important mortgage news and changes? Would you recommend your mortgage product to family and friends? Write a Hinckley & Rugby Building Society mortgage review today.

Hinckley & Rugby Building Society Mortgages reviews (366)

Review of the Hinckley & Rugby Building Society, Mortgages:

Very fast processing.

Very fast processing. I was expecting this to be taking more time but it was very fast. I am very pleased. Reviewed on: 10th December 2024

Reply from Hinckley & Rugby Building Society Hi Sangeeth, It’s great to hear you were pleased with the speed of our mortgage process. We are working hard to introduce efficiencies which make the process as smooth as possible for our members. Thank you for taking the time to pass on your feedback. Should you need any further assistance in the future please do not hesitate to contact our team. Response date: 11th December 2024

Paying off a mortgage

I was asking about paying off my mortgage early. The information shared was clear and the required documentation was dispatched within 24 hours Reviewed on: 28th October 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 31st October 2022

PLEASANT EFFICIENT REASSURING

Simone was really excellent having plenty of time to assist me and being very clear and professional. I thoroughly recommend Hinckely Building Society Reviewed on: 26th October 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 27th October 2022

great when joining but when needed you go awol as a business.

I wouldnt recommend your business Reviewed on: 24th October 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 25th October 2022

Well done on your customer service

easy to get through on phone, always very helpful, many thanks! Reviewed on: 22nd October 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 24th October 2022

Excellent service

Excellent customer service, Karen explained everything in detail, nothing was too much trouble. I have the information I need to review my mortgage. Reviewed on: 20th October 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 21st October 2022

Borrowing made easy

Quick, helpful & understanding of our situation. A sensible lender who listen to you rather than scoring you via a computer. They will be top of my list for any future lending requirements Reviewed on: 20th October 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 21st October 2022

Greatly appreciate the service provided by Zainab

I would like to thank Zainab Syed for her guidance and support throughout the last few weeks. She assisted me with a number of queries and has made the process of managing my mortgages account in a more efficient way. I'd highly recommend speaking to Zainab if my friends consider moving to H&R. Reviewed on: 19th October 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 20th October 2022

Re-mortgage process

All good, apart from very lengthy delays from appointing and paying the approved valuer to undertaking the valuation. A month seemed excessive for the valuer to choose an appointment date, until we realised that the valuer had called in sick on the agreed day in question and didn't then return for a further month. This meant that from receiving an offer in principle in late May, the mortgage funds only became available in early October. Reviewed on: 5th October 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 6th October 2022

Excellent Service

Efficient, courteous. Consistently helpful. No long waiting on the phone. Reviewed on: 5th October 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 6th October 2022

Mortgage Switching

It was a very easy, quick and clear process to switch my mortgage product Reviewed on: 28th September 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 29th September 2022

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