Write a review

Hinckley & Rugby Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.47 (369 reviews)

View other Hinckley & Rugby Building Society products

4.55

Based on 369 reviews, last reviewed 7th Apr 2025

20% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

78%

Latest highest rating:

4

experience and very helpful staff experience and very helpful staff Reviewed on: 7th April 2025

Latest lowest rating:

1

Slow, poor value and unhelpful Took 8 months to arrange a remortgage, response to any communication always exceptionally slow and often asked to provide the same information multipl... Read more Reviewed on: 24th May 2024

Read all reviews Write a review

About this product

Your home is likely to be your largest financial purchase, so finding the right lender is key. We collect Hinckley & Rugby Building Society mortgage reviews to help you make an informed decision.

Hinkley & Rugby Building Society is a mutual organisation that provides a range of mortgage products. Before taking out a mortgage product, make sure that you’re confident with the terms, conditions and interest rates. Always contact the lender or an independent advisor if you have any questions or need help understanding your options.

Are you considering Hinckley & Rugby Building Society as your mortgage lender? Gain valuable insight into the Society by reading the reviews on Smart Money People. Find out what mortgage products homeowners have and how satisfied they have been throughout the term. Learn more about the customer service received and whether borrowers would recommend the lender to family and friends. All of this and more can be found in our Hinckley & Rugby Building Society mortgage reviews.

Did Hinckley & Rugby Building Society help you purchase your dream home? Share your experience with others by writing a review. Tell us why you chose Hinckley & Rugby Building Society. Did you feel supported throughout the application process? Has the Society kept you up to date with any important mortgage news and changes? Would you recommend your mortgage product to family and friends? Write a Hinckley & Rugby Building Society mortgage review today.

Review Hinckley & Rugby Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Hinckley & Rugby Building Society Mortgages reviews (369)

Greatly appreciate the service provided by Zainab

I would like to thank Zainab Syed for her guidance and support throughout the last few weeks. She assisted me with a number of queries and has made the process of managing my mortgages account in a more efficient way. I'd highly recommend speaking to Zainab if my friends consider moving to H&R. Reviewed on: 19th October 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 20th October 2022

Re-mortgage process

All good, apart from very lengthy delays from appointing and paying the approved valuer to undertaking the valuation. A month seemed excessive for the valuer to choose an appointment date, until we realised that the valuer had called in sick on the agreed day in question and didn't then return for a further month. This meant that from receiving an offer in principle in late May, the mortgage funds only became available in early October. Reviewed on: 5th October 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 6th October 2022

Excellent Service

Efficient, courteous. Consistently helpful. No long waiting on the phone. Reviewed on: 5th October 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 6th October 2022

Mortgage Switching

It was a very easy, quick and clear process to switch my mortgage product Reviewed on: 28th September 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 29th September 2022

Great service

I kept informed about the product. Reviewed on: 26th September 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 27th September 2022

Like talking to friends

Been with H&R for several years now and just remortgaged with them. It's such an easy process, and contacting the contracts team is like chatting with friends; they tell you what you need to know in an easy to understand, clear way without ant waffle. So nice to call a company that you can talk to real people. Mortgage rates always good. Our remortgage was dealt with by Simone, who was efficient and friendly and made the process quick and easy. I would definately recommend. Reviewed on: 24th September 2022