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Hinckley & Rugby Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.47 (366 reviews)

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4.57

Based on 366 reviews, last reviewed 19th Feb 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

78%

Latest highest rating:

5

Credibility Hinckley & Rugby Building Society was thorough and it speaks to their credibility. Reviewed on: 19th February 2025

Latest lowest rating:

1

Slow, poor value and unhelpful Took 8 months to arrange a remortgage, response to any communication always exceptionally slow and often asked to provide the same information multipl... Read more Reviewed on: 24th May 2024

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About this product

Your home is likely to be your largest financial purchase, so finding the right lender is key. We collect Hinckley & Rugby Building Society mortgage reviews to help you make an informed decision.

Hinkley & Rugby Building Society is a mutual organisation that provides a range of mortgage products. Before taking out a mortgage product, make sure that you’re confident with the terms, conditions and interest rates. Always contact the lender or an independent advisor if you have any questions or need help understanding your options.

Are you considering Hinckley & Rugby Building Society as your mortgage lender? Gain valuable insight into the Society by reading the reviews on Smart Money People. Find out what mortgage products homeowners have and how satisfied they have been throughout the term. Learn more about the customer service received and whether borrowers would recommend the lender to family and friends. All of this and more can be found in our Hinckley & Rugby Building Society mortgage reviews.

Did Hinckley & Rugby Building Society help you purchase your dream home? Share your experience with others by writing a review. Tell us why you chose Hinckley & Rugby Building Society. Did you feel supported throughout the application process? Has the Society kept you up to date with any important mortgage news and changes? Would you recommend your mortgage product to family and friends? Write a Hinckley & Rugby Building Society mortgage review today.

Hinckley & Rugby Building Society Mortgages reviews (366)

Review of the Hinckley & Rugby Building Society, Mortgages:

Very fast processing.

Very fast processing. I was expecting this to be taking more time but it was very fast. I am very pleased. Reviewed on: 10th December 2024

Reply from Hinckley & Rugby Building Society Hi Sangeeth, It’s great to hear you were pleased with the speed of our mortgage process. We are working hard to introduce efficiencies which make the process as smooth as possible for our members. Thank you for taking the time to pass on your feedback. Should you need any further assistance in the future please do not hesitate to contact our team. Response date: 11th December 2024

Great service as always

We had a mortgage with this company over 20 years ago and when we moved and needed a shorter term mortgage, they have been great again. Always helpful. Reviewed on: 14th April 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 14th April 2022

Personal and responsive service

We were impressed how straightforward it was to communicate with H&R. The people we spoke to were extremely responsive, helpful and professional. They offered a very personal service which is hard to find in this day and age. Reviewed on: 13th April 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 14th April 2022

Amazing!

Hinckley & rugby have been great, helping us with a complex mortgage offer and The help I have received every time I have phoned as been amazing, quick and helpful, especially Shannon & Jessica! thank you so much. X Reviewed on: 12th April 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th April 2022

Bankole

Very straightforward and helpful Reviewed on: 11th April 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 12th April 2022

Individual personal service

H&R considered the whole mortgage affordability and personal information factors on it's merits rather than just a tick box Reviewed on: 9th April 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 11th April 2022

Great, quick and easy process.

Really happy with the level of service and the friendly helpful attitude of everyone. Reviewed on: 6th April 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 7th April 2022

Very efficient service.

We were kept up to date on email and experienced a very good service for our re-mortgage - it was all completed really quickly. Reviewed on: 30th March 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 31st March 2022

Stressful experience

Unfortunately, our mortgage application took 9 weeks to process before we got an offer. Then we we very disappointed when the money didn't arrive in our Solicitors account in time for us to get the keys to our new house which was planned for 14th March. Reviewed on: 30th March 2022

Reply from Hinckley & Rugby Building Society Thanks you for your feedback. We’re very sorry to hear of your disappointment and will be in touch shortly to discuss the circumstances and answer any questions you may have. Response date: 31st March 2022

Great rates with professional service

Amazing rates with amazing professionalism Reviewed on: 28th March 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 29th March 2022

Long process but got there at the end!!

Very happy to say my mortgage application was successful. Eventhough I had a mortgage advisor I was able to talk to the lender directly and this was very important to me as it gave an idea of how my case was progressing. The only criticism I have on this occasion is that It took too long process. Reviewed on: 25th March 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 28th March 2022

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