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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.8 (1333 reviews)

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4.82

Based on 1,333 reviews, last reviewed 23rd Feb 2025

15% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Really nice person, excellent customer service, Really nice person, excellent customer service, Reviewed on: 23rd February 2025

Latest lowest rating:

1

I recently applied for a mortgage with HINCKLEY AND... I recently applied for a mortgage with HINCKLEY AND RUGBY BUILDING SOCIETY and was initially approved for £288,000. However, the offer was unexpected... Read more Reviewed on: 4th October 2024

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1333)

Review of the Hinckley & Rugby Building Society, Savings:

Personal Service.

Ability to make an appointment to suit us was very good and enabled them to have all necessary documents to hand thereby saving time. Reviewed on: 31st December 2024

Reply from Hinckley & Rugby Building Society Hello and thank you for passing on your thoughts about the service you received from the Society. The option to book appointments is something we’re keen to offer our members, along with the ability to pop in without prior arrangement, ensuring we’re providing options to suit everyone. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 3rd January 2025

A Genuine Interest in helping the Local community

Caven showcased the society’s keen interest to help the local community. He sat me and my mother down as he saw she was really upset when considering what to do with inheritance. We thought he was the manager within the branch but he very humbly told us that he wasn’t and was just a student in Lutterworth yet still demonstrated extensive knowledge and understanding of our situation Reviewed on: 9th September 2023

Reply from Hinckley & Rugby Building Society This is really lovely to hear. Thank you very much for taking the time to tell us about how Caven helped you with such a personal matter. It’s always great to hear feedback like this and to be able to share comments like these with the individuals is a pleasure. Please be assured your comments will be shared with Caven and the branch team. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel/ Response date: 12th September 2023

Friendly helpful company

I decided to open a savings account with the Rugby& Hinckley society as my Dad had an account there & recommended them. Reviewed on: 8th September 2023

Reply from Hinckley & Rugby Building Society Thank you so much for taking the time to leave us a review. We're very happy to hear you are pleased with the service you received, and that your Dad thought to recommend us to you. It's great to hear saving with us has been passed down the generations in your family - long may it continue! Response date: 12th September 2023

Review

Fantastic service with this building society,polite,helpful,reassuring and,can't say bad anything,really impressed and will encourage others to join. Reviewed on: 5th September 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 6th September 2023

EXCELLENT SERVICE

EXCELLENT SERVICE CUSTOMER SERVICE REALLY FRIENDLY WOULD RECOMMEND Reviewed on: 5th September 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 6th September 2023

Pleasant and Efficient Service

We printed from H&R website Application Forms for a couple of Savings Account and mainly completed them before visiting the branch. Liam efficiently and pleasantly completed the process, checking with us that we understood the various terms. Reviewed on: 2nd September 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 4th September 2023

Professional efficient and helpful

Me and my son have received a very helpful explanation about the accounts we have chosen. Time taken to make sure we understood everything and a follow up telephone call Reviewed on: 31st August 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 4th September 2023

v good service, products, staff.

Good staff, accessible hours/phone, very good products/services. Actually, in comparison to many - excellent. I would, and have, recommend to friends/family. Reviewed on: 22nd August 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 23rd August 2023

Very efficient

Excellent service and advice. I was seen by Erica at your Lutterworth branch and she was extremely helpful and patience. It is nice to deal face to face with a person. Long may you stay on the high street. Reviewed on: 21st August 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 21st August 2023

Unsatisfactory

I paid in a bank cheque from Santander which took a week to clear. Bank cheques were always totally trustworthy and should have been accepted immediataly Reviewed on: 18th August 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. In the mean time I can assure you interest is paid from the day after the cheque is deposited with us and then you are able to withdraw funds from the start of the sixth business day (cheque clearance period). You can find more information on paying making deposits into your account here https://www.hrbs.co.uk/help-support/savings/ Response date: 21st August 2023

Friendly and efficient

Really informative and helpful staff. Reviewed on: 15th August 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 16th August 2023

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