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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.84 (2110 reviews)

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4.84

Based on 2,109 reviews, last reviewed 21st Jul 2026

71% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

I was having problems logging into my Accounts. I was having problems logging into my Accounts.But a telephone call to Alice in your Customers Services.resolved the issue very quickly..Excellent Cus... Read more Reviewed on: 21st July 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2110)

At the time I was looking to invest in a fixed rate...

At the time I was looking to invest in a fixed rate account and H&R offered the best rates, along with their telephone assistance help me to set up my account. Reviewed on: 14th April 2026

Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th April 2026

Rugby branch

The staff at the Rugby branch are ALWAYS very friendly and very helpful, and they always give good advice Reviewed on: 14th April 2026

When i had fallen over they assisted me

I once fell over on my way to the South Wigston branch. When i arrived they gave me a sticking plaster and a pair of scissors on my request. Reviewed on: 14th April 2026

Friendly and helpful staff.

Friendly and helpful staff. Website easy to navigate. Reviewed on: 14th April 2026

Excellent staff who are very knowledgeable.

Excellent staff who are very knowledgeable. Very pleased with all at the Coalville branc Reviewed on: 14th April 2026

Creditworthy savings at H&R

You offer varying savings accounts with different conditions to suit budgeting and short and long term investments, at different interest rates rewarding longer term savings. It’s easy to email for help and even to speak to friendly staff in person! The online access to personal accounts works easily and helps me micromanage my money pots. I have visited one branch once - a fair distance away- which was also a positive experience. Reviewed on: 14th April 2026

All the staff in branch were very helpful and polite...

All the staff in branch were very helpful and polite, they helped set up the right saving accounts for myself,my husband and the children. All the details for each account were easy to understand and within a few days the saving books arrived as advised. When you call the H&R you also get to speak to the staff in your branch,which is a rare things these days and reassuring that if you need a question answering, it's done in minutes. Reviewed on: 14th April 2026

Setting up multi accounts for Grandchildren made easy

Setting up multi accounts for Grandchildren was straightforward with friendly efficient staff providing the clarifications sought. Reviewed on: 14th April 2026

The website is a bit basic but all interactions with...

The website is a bit basic but all interactions with staff have been excellent. The products are quite good but I have found some alternative providers to be more competitive. Reviewed on: 14th April 2026

Great staff always there with advice and guidance no...

Great staff always there with advice and guidance no pressure on which account to pick Reviewed on: 14th April 2026

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