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Tony S

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Review of the Hinckley & Rugby Building Society, Savings:

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Setting up multi accounts for Grandchildren made easy

Setting up multi accounts for Grandchildren was straightforward with friendly efficient staff providing the clarifications sought. Reviewed on: 14th April 2026

Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th April 2026

Review of the Hinckley & Rugby Building Society, Savings:

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A credit to the industry and local area

Knowledgable, friendly and efficient branch staff. Main office [telephone] staff the same. Helped us set up accounts for 4 Grandchildren without fuss and being very clear about the processes. Reviewed on: 14th March 2026

Reply from Hinckley & Rugby Building Society Hi Tony, Thank you for your kind feedback. We’re delighted to hear that our branch staff provided you with knowledgeable, friendly, and efficient service. It’s great to know we could help you set up accounts for your grandchildren smoothly and clearly explain the processes involved. Your support and appreciation mean a lot to us, and we’ll be sure to pass your comments on to the team. Thank you again for sharing your experience! If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 19th March 2026

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