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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.8 (1334 reviews)

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4.82

Based on 1,334 reviews, last reviewed 25th Feb 2025

4% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Rita at the H&R South Wigston branch Rita provided excellent support for us opening an additional account and moving money between accounts. She was friendly, helpfull with very good cust... Read more Reviewed on: 25th February 2025

Latest lowest rating:

1

I recently applied for a mortgage with HINCKLEY AND... I recently applied for a mortgage with HINCKLEY AND RUGBY BUILDING SOCIETY and was initially approved for £288,000. However, the offer was unexpected... Read more Reviewed on: 4th October 2024

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1334)

Review of the Hinckley & Rugby Building Society, Savings:

Personal Service.

Ability to make an appointment to suit us was very good and enabled them to have all necessary documents to hand thereby saving time. Reviewed on: 31st December 2024

Reply from Hinckley & Rugby Building Society Hello and thank you for passing on your thoughts about the service you received from the Society. The option to book appointments is something we’re keen to offer our members, along with the ability to pop in without prior arrangement, ensuring we’re providing options to suit everyone. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 3rd January 2025

Well worth a look

Competative rates, friendly staff and easy to open process makes for a time of yester year when visiting a bank was pleasurable and worth while. Reviewed on: 30th March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 31st March 2023

Competitive interest, good service

Old fashioned approach but service is good and interest is competitive Reviewed on: 30th March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 31st March 2023

You can actually talk to someone!!

I’ve already given feedback but here is a Building Society with traditional values ( thank goodness) . I was delighted to find Hinckley & Rugby doesn’t send me on a wild goose chase to talk to an automated robot online, when most other BS tend to do. Reviewed on: 30th March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 31st March 2023

Great customer service

The Lutterworth branch staff are both friendly, knowledgeable and efficient. Reviewed on: 29th March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 30th March 2023

so helpful and freindly staff

it was so easy ,went in told them what i wanted,got the forms ,filled them in,went back and account was opened Reviewed on: 29th March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 30th March 2023

Regular savings

Great personal service with a caring touch every step of the way. Reviewed on: 29th March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 30th March 2023

Good Account, Helpful Staff

I have recently opened an account by post. I sent an online query as part of it and the staff called me back by telephone as requested and were very polite and informative. Once opened, I was called to advise my account details so that I could deposit the money by transfer. The staff member (Joanna, maybe?) was again friendly, polite and listened carefully. Well done all the staff I have spoken to. Reviewed on: 28th March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 29th March 2023

helpful and friendly customer care

I had a very helpful and personable advisor call me to set up my savings account - it was really good quality customer service the like of which you don't often receive. Reviewed on: 28th March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 29th March 2023

So fast, helpful and friendly!

All the staff members I spoke to were ever so helpful and friendly, called back when they said they would, made absolutely sure I understood everything and when I made a stupid mistake on the form they were able to correct it for me with good humour and no time delay so I was really impressed! Reviewed on: 28th March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 29th March 2023

New account

Very helpful,knowledgeable and friendly Reviewed on: 28th March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 28th March 2023

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Hinckley & Rugby Building Society: Savings reviews

4% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Hinckley & Rugby Building Society Savings reviews (1334)

Personal Service.

Well worth a look

Competitive interest, good service

You can actually talk to someone!!

Great customer service

so helpful and freindly staff

Regular savings

Good Account, Helpful Staff

helpful and friendly customer care

So fast, helpful and friendly!

New account

Do you have a different Hinckley & Rugby Building Society product?

There's still more to see!

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