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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.84 (2110 reviews)

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4.84

Based on 2,110 reviews, last reviewed 22nd Jul 2026

71% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Rita looked after us very well and talked us through... Rita looked after us very well and talked us through every step Reviewed on: 22nd July 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2110)

Postal Regular Saver

I set up a postal based regular saver. I had to ring and speak to someone as I had a few queries. They were really friendly and helpful, and patiently answers my questions. Reviewed on: 14th April 2026

Reply from Hinckley & Rugby Building Society Good morning, Thank you for taking the time to share your feedback. We are really pleased to hear you have had an overall positive experience with Hinckley & Rugby. If there is ever anything more we can support you with please let us know. If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 15th April 2026

Staff are always friendly and helpful and aware of t...

Staff are always friendly and helpful and aware of the products available. Rates are consistently amongst best on market Reviewed on: 14th April 2026

Lutterworth branch

Friendly polite and knowledgeable stafg Reviewed on: 14th April 2026

Easy to communicate with and fast response to any qu...

Easy to communicate with and fast response to any queries. I have been a member for over 20years and have had no issues. Reviewed on: 14th April 2026

Hinckley & Rugby

We have been custmers of Hinckley & Rugby for over 20 years now & have always been very pleased with their customer service & the products they offer. Reviewed on: 14th April 2026

Customer Experience

I have been a Customer with HRBS for a very, very long time, and they have always been excellent. It is even better that they are a reassuring presence on the high street when other establishments are closing. Use them or lose them. Reviewed on: 14th April 2026

Fantastic in branch experience

Fantastic in branch experience every time I visit. Extremely friendly and helpful staff. Reviewed on: 14th April 2026

Prompt and friendly service

My telephone call was answered quickly, by a real person, and I received immediate assistance to resolve my queries Reviewed on: 14th April 2026

Excellent service from Nuneaton team

I use the Nuneaton branch and the ladies in there are excellent. They know the accounts and know their customers.customer service received is 11/10 Reviewed on: 14th April 2026

Traditional customer service counter.

Traditional customer service counter. And great voluntary work to help our charity Reviewed on: 14th April 2026

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