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GILLIAN

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Review of the Hinckley & Rugby Building Society, Savings:

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Nuneatons Excellent Ladies Team

The ladies in the Nuneaton branch are very helpful, always happy to answer questions and give an EXCELLENT service with a friendly smile Reviewed on: 17th March 2025

Reply from Hinckley & Rugby Building Society Hello Gillian, Thanks for getting in touch to tell us about your experience at our Nuneaton branch. I know the team well and it’s wonderful to hear how well regarded they are by our members. We take great pride in the service we provide and know how valued our branches are. I will make sure the team sees your comments. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 19th March 2025

Review of the Hinckley & Rugby Building Society, Savings:

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EXCELLENT REGULAR SAVINGS ACCOUNT

HAD AN ACCOUNT AT ANOTHER BANK MATURING BUT INTEREST WAS LOW. SPOKE TO JO ABOUT MONTHLY SAVINGS AND SHE TOLD US ABOUT THEIR REGULAR SAVER. WENT IN THE FOLLOWING WEEK AND SPOKE TO DIANE ABOUT AN APPOINTMENT TO OPEN TWO ACCS AND AS THEY WERE QUIET SHE OFFERED TO DO THEM STRAIGHT AWAY. SERVICE FROM THE WHOLE TEAM IN NUNEATON S ALWAYS EXCELLENT. THEY ARE A LOVELY BUNCH OF LADIES. Reviewed on: 15th July 2024

Reply from Hinckley & Rugby Building Society Hi Gillian Thank you for taking the time to pass on your feedback regarding our team in Nuneaton. We’re very happy to hear you were pleased with the products we were offering and also the service you received from Jo and Diane. Thank you for choosing to save with the Society, our team are always happy to help so please don’t hesitate to pop in if you ever have any queries or require any further assistance. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 25th July 2024

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