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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.86 (1993 reviews)

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4.86

Based on 1,993 reviews, last reviewed 21st Apr 2026

511% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

Friendly, polite and efficient service. Friendly, polite and efficient service. Reviewed on: 21st April 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1993)

Great service & support .

Absolutely excellent in helping me with my savings. As someone who has limited understanding of financial knowledge, Linda supported me without judgement. I can not thank her enough. Reviewed on: 5th March 2026

Reply from Hinckley & Rugby Building Society Hi Alexis, Thank you so much for your kind feedback. We’re thrilled to hear that Linda was able to support you in such a helpful and understanding way. Providing clear, non-judgmental guidance is something we deeply value, especially when it comes to making financial decisions. We’ll be sure to pass on your thanks to Linda—she’ll be delighted to know she made a positive impact. Thank you again for your review, and we look forward to assisting you again in the future! If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 11th March 2026

Thank you to TOM for his excellent customer service,...

Thank you to TOM for his excellent customer service, patient, and understanding. Reviewed on: 2nd March 2026

Reply from Hinckley & Rugby Building Society Hi Stephen, Thank you so much for your kind feedback. We’re delighted to hear that Tom provided you with excellent service, and that his patience and understanding made a positive impact. We’ll be sure to share your kind words with him—he’ll be thrilled to know he helped make your experience a great one. Thank you again for taking the time to leave a review. We look forward to assisting you again soon! If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 11th March 2026

Dianne was great and very knowledgeable about the di...

Dianne was great and very knowledgeable about the different savings accounts. She took her time to explain it all and didn't rush me. Reviewed on: 1st March 2026

Reply from Hinckley & Rugby Building Society Hi Susan. Thank you for sharing your feedback with us. We’re so pleased to hear that Dianne was able to provide you with the time and information you needed to understand your savings options. We take great pride in offering knowledgeable, unhurried support to our members, and we’ll be sure to pass on your kind words to Dianne—she’ll be thrilled to know she made a positive impact. Thanks again for your wonderful review, and we look forward to helping you again soon! If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 11th March 2026

Lovely staff at the rugby branch especially Neil who...

Lovely staff at the rugby branch especially Neil who served me . very friendly and helpful Reviewed on: 1st March 2026

Reply from Hinckley & Rugby Building Society Hi Elaine. Thank you so much for your kind feedback. We’re thrilled to hear that you had a positive experience at our Rugby branch and that Neil was able to assist you in a friendly and helpful manner. We’ll be sure to pass on your kind words to him—he’ll be delighted to know he made a difference. Thank you again for your review, and we look forward to welcoming you again soon! If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 11th March 2026

Great Branch

Very knowledgeable and helpful team. We always like to go into branch to see about our accounts face to face. Reviewed on: 27th February 2026

Reply from Hinckley & Rugby Building Society Hi JJ. Thank you for taking the time to leave us your feedback. We’re delighted to hear that you find our team knowledgeable and helpful. It’s also lovely to know that you value being able to visit the branch and discuss your accounts face to face. Providing a welcoming, personal service in branch is something we’re very proud of. Thank you again for your kind review and for choosing to save with us. If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 11th March 2026

Did what it said on the tin efficient friendly service

Did what it said on the tin efficient friendly service Reviewed on: 25th February 2026

Reply from Hinckley & Rugby Building Society Hi Charlie. Thank you for your feedback. We’re really pleased to hear that you received efficient, friendly service and that we delivered exactly what you expected. Providing straightforward, reliable service is something we pride ourselves on. We appreciate you taking the time to share your experience — thank you for being a valued member. If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 26th February 2026

Efficient & extremely helpful staff at Lutterworth B...

Efficient & extremely helpful staff at Lutterworth Branch - kasey, Jo & Natalie. Over previous years given useful information Reviewed on: 25th February 2026

Reply from Hinckley & Rugby Building Society Hi Mary. Thank you for your lovely feedback. We’re so pleased to hear that you’ve consistently found the team at our Lutterworth branch efficient and extremely helpful. We’ll be sure to pass on your kind comments to them — they’ll really appreciate it. Thank you for your continued support and for taking the time to share your experience. If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 26th February 2026

In Branch ad hoc visit

We popped into Branch in Hinckley on spec to enquire about opening an account. We were seen really quickly and moved to a more private area to discuss with Kasey who was able to help us and create a the right account. Reviewed on: 24th February 2026

Reply from Hinckley & Rugby Building Society Hi Dave. Thank you for taking the time to share your experience. We’re delighted to hear that you were seen quickly when you visited our Hinckley branch and that Kasey was able to support you in finding and opening the right account. Making sure conversations can take place in a comfortable and private setting is important to us, so it’s great to know that helped you feel at ease. We’ll be sure to pass your kind comments on to Kasey and the team. Thank you for choosing to open your account with us — we’re very pleased to welcome you as members. If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 26th February 2026

Happy now that I was able to get online.

Happy now that I was able to get online. Reviewed on: 21st February 2026

Reply from Hinckley & Rugby Building Society Hi Nigel. Thank you for your feedback. We’re really pleased to hear that you’re now up and running online. We know getting set up is important, and we’re glad we could help you access your account successfully. If you ever need any further assistance, our team is always happy to help. If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 26th February 2026

Staff friendly and helpful.

Staff friendly and helpful.Well versed in providing the necessary information Reviewed on: 20th February 2026

Reply from Hinckley & Rugby Building Society Hi Phil. Thank you for your kind feedback. We’re delighted to hear that you found our team friendly, helpful and knowledgeable. Providing clear, accurate information so our members feel confident and well supported is very important to us. We really appreciate you taking the time to share your experience — thank you for being a valued member. If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 26th February 2026

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