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Michael J

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Review of the Hinckley & Rugby Building Society, Savings:

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Contacted the H&R online chat regarding a new ISA.

Contacted the H&R by online chat regarding a new ISA. I was quickly contacted by the South Wigston branch arranged meeting and the ISA books are being posted all in the same day. Exceptional service. Thank you and well done. Reviewed on: 3rd April 2025

Review of the Hinckley & Rugby Building Society, Savings:

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Rita at the H&R South Wigston branch

Rita provided excellent support for us opening an additional account and moving money between accounts. She was friendly, helpfull with very good customer care skills. Reviewed on: 25th February 2025

Reply from Hinckley & Rugby Building Society Hello Michael, It’s wonderful to hear Rita was able to assist you with your savings accounts and you felt her approach was friendly and helpful, that’s exactly what we’re aiming to provide to our members. Thank you for taking the time to send your review through. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 5th March 2025

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