Smart Money People Logo

Hinckley & Rugby Building Society: Savings reviews

4.82
Based on 1,337 reviews, last reviewed 28th Feb 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
13%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Visit to Lutterworth Branch We popped into the Lutterworth branch to inquire about opening some sort of account. We came out with an account chosen and opened. Natalie talk us t... Read more Reviewed on: 28th February 2025
Dorothy Ann Crowe's avatar
Dorothy Ann Crowe

Latest lowest rating:

1

I recently applied for a mortgage with HINCKLEY AND... I recently applied for a mortgage with HINCKLEY AND RUGBY BUILDING SOCIETY and was initially approved for £288,000. However, the offer was unexpected... Read more Reviewed on: 4th October 2024
Amila S's avatar
Amila S

About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1337)

Review of the Hinckley & Rugby Building Society, Savings:

Rita was very helpful, very clear and took me throug...

5
Rita was very helpful, very clear and took me through a number of options re opening a new savings account. She was very polite and smiley, as were her colleagues present also. So all in all, very glad I chose H&R and the South Wigston branch, to put my money away, so many thanks! Nigel. Reviewed on: 10th February 2025
Reply from Hinckley & Rugby Building Society Hi Nigel, Thanks for taking the time to tell us about your experience with Rita and the team at our branch in South Wigston. Its great to hear everyone was welcoming and that you managed to find a suitable home for your savings. We’re very happy you chose to save with the Society and if we can be of any further assistance please don’t hesitate to contact us or pop in to any of our branches. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 17th February 2025
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Good service

5
A quick and straightforward process to set up a savings account. Organised and efficient. Reviewed on: 7th March 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 8th March 2023
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Happy

5
Very easy and quick to set up Happy with this product Reviewed on: 6th March 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 7th March 2023
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

An efficient and satisfactory experience

5
The staff were well prepared for my visit and carried out my wishes quickly and correctly. Reviewed on: 5th March 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 6th March 2023
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Speedy customer service

5
The overall application service was excellent. A short phone call from the Building Society was a security check on my application. Reviewed on: 4th March 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 6th March 2023
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Great Customer Service

5
Opened a new savings account by post. Within a day Rita phoned me to confirm the account details and explained the next steps. Very friendly, very efficient, good interest rate. Top notch. Reviewed on: 4th March 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 6th March 2023
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

A pleasure doing business

5
I received very friendly and helpful service and my account was opened with the minimum of fuss. Everything was explained and my questions were answered knowledgeably. Reviewed on: 4th March 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 6th March 2023
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Friendly & helpful

4
I opened a 30 day notice regular saver account. In order to do this I downloaded an application form and posted it off. I had a query about my application that was quickly resolved by email. Upon account opening i was telephoned by a friendly employee and we ran through some security checks and she gave me the necessary information to make my first deposit. The only reason for not giving full marks in this review is because I would prefer to be able to open the account online rather than by post. Reviewed on: 3rd March 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 6th March 2023
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Excellent customer service

5
Received excellent customer service from Diane Harris from the Nuneaton branch who helped me sort out an issue when I made a mistake during my application for a Monthly Saver account, for which I was very grateful. Reviewed on: 3rd March 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 6th March 2023
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Helpful and clear

5
The online site was easy to manoeuvre and the telephone caller clear and didn’t rush. Reviewed on: 3rd March 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 6th March 2023
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Amazing service

5
Although there must be high demand at present, I was telephoned by a very polite and helpful staff member who updated me on the process and the timings. Above and beyond what I expected Reviewed on: 2nd March 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 3rd March 2023
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society