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Hinckley & Rugby Building Society: Savings reviews

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4.82

Based on 1,330 reviews, last reviewed 14th Feb 2025

37% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

13%

2%

0%

1%

Latest highest rating:

5

Very easy to open accounts and staff very helpful Very easy to open accounts and staff very helpful Reviewed on: 14th February 2025

Latest lowest rating:

1

I recently applied for a mortgage with HINCKLEY AND... I recently applied for a mortgage with HINCKLEY AND RUGBY BUILDING SOCIETY and was initially approved for £288,000. However, the offer was unexpected... Read more Reviewed on: 4th October 2024

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1330)

Excellent service

5

Very helpful sort everything that I needed Reviewed on: 27th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 28th February 2023

service fine but...

3

disappointed I'd need to forward my passbook to withdraw -- a second phone call should be enough, seeing as one was enough to arrange it in the first place. Reviewed on: 27th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 28th February 2023

Excellent product

4

Excellent regular savings product with good and quick customer service. Only downside is that a little "clunky", i.e. too much had to be done with hard copy both ways. Reviewed on: 27th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 28th February 2023

Good product; fair rate of interest; easy to understand

4

Straightforward to complete the Application Form. However, it would have been easier still had there been a web-based facility. Service swift and courteous Reviewed on: 24th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 27th February 2023

Banking as it should be.

5

Having been into another bank that day wanting to move my money to an account that would earn me more interest I was told I would have to book an appointment. The first available appointment was 14/04 so going in to Hinckley and Rugby Building Society and being able to sort my accounts out there and then was a breath of fresh air. The counter staff were polite and helpful and made the process easy. Reviewed on: 24th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 27th February 2023

Prompt efficient and very helpful

5

Looking to invest on a monthly basis. I looked online and found your 30 Day Notice Regular Saver, printed off the application form and posted with my initial deposit. I received a follow up phone call to say my account had been opened and that a welcome letter was in the post. It was explained that the passbook would follow. I was also told I could set up a standing order and that my welcome letter would outline everything. My welcome letter has been received and I have now set up my standing order. Thank you the service I have received has been excellent. Reviewed on: 24th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 27th February 2023

Efficient service, quick response by post and telephone

5

Efficient service, quick response by post and telephone Reviewed on: 23rd February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 27th February 2023

Good service from a small society

5

Everything has been straightforward and reasonably prompt. Reviewed on: 23rd February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 27th February 2023

Courteous staff

5

Pleasant to deal with polite staff - felt like times past in a good way. Thanks. Reviewed on: 23rd February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 27th February 2023

Does what it says on the tin

5

I wanted to take advantage of a high interest rate on savings so did a little research online and decided to visit the branch as I was in Hinckley the following day anyway. Reviewed on: 23rd February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 27th February 2023

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