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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.84 (2110 reviews)

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4.84

Based on 2,110 reviews, last reviewed 22nd Jul 2026

71% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Rita looked after us very well and talked us through... Rita looked after us very well and talked us through every step Reviewed on: 22nd July 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2110)

Great customer service local branches.

Great customer service local branches. Easy access. Easy to speak to a real person. Reviewed on: 10th April 2026

Reply from Hinckley & Rugby Building Society Good morning, Thank you for taking the time to share your feedback. We are really pleased to hear you have had an overall positive experience with Hinckley & Rugby. If there is ever anything more we can support you with please let us know. If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 15th April 2026

it is nice to be able to deal with real people inste...

it is nice to be able to deal with real people instead of a computer Reviewed on: 9th April 2026

Great service

Neil Prestidge was vey helpful, providing me with all the information that I required to open the correct type of account for my mother with the added complication of using a power of attorney. Reviewed on: 9th April 2026

achieved what we requested

achieved what we requested. received courteous and correct assistance Reviewed on: 9th April 2026

Time well spent.

Informed advice clearly and pleasantly delivered by both the manager Neil and trainee Oli. Reviewed on: 9th April 2026

Excellent service today.

Excellent service today. Very helpful lady on the telephone. Reviewed on: 9th April 2026

Resolving an ISA problem

When I changed mu Cash ISA from 12O day to 18O day an error was made on the form. The staff, namely Neil and Simon quickly rectified this and transferred the interest from the passbook to my current account. I can only praise therm on how they overcame the problem, very professional. Reviewed on: 8th April 2026

Great customer service

Always quick to answer the phone and all questions are answered in a friendly and competent manner. Great people to deal with. Reviewed on: 8th April 2026

Excellent customer service

Phone was promptly answered and Jennifer knew exactly what i was asking for Reviewed on: 7th April 2026

A1 service

Friendly service and staff eager to help Reviewed on: 7th April 2026

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