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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.8 (1334 reviews)

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4.82

Based on 1,334 reviews, last reviewed 25th Feb 2025

4% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Rita at the H&R South Wigston branch Rita provided excellent support for us opening an additional account and moving money between accounts. She was friendly, helpfull with very good cust... Read more Reviewed on: 25th February 2025

Latest lowest rating:

1

I recently applied for a mortgage with HINCKLEY AND... I recently applied for a mortgage with HINCKLEY AND RUGBY BUILDING SOCIETY and was initially approved for £288,000. However, the offer was unexpected... Read more Reviewed on: 4th October 2024

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1334)

Review of the Hinckley & Rugby Building Society, Savings:

Personal Service.

Ability to make an appointment to suit us was very good and enabled them to have all necessary documents to hand thereby saving time. Reviewed on: 31st December 2024

Reply from Hinckley & Rugby Building Society Hello and thank you for passing on your thoughts about the service you received from the Society. The option to book appointments is something we’re keen to offer our members, along with the ability to pop in without prior arrangement, ensuring we’re providing options to suit everyone. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 3rd January 2025

Very good service

Prompt, polite and friendly communications with clear and concise explanations. Reviewed on: 1st March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 2nd March 2023

Friendly and efficient

Easy to apply. No fuss. Good service thank you Reviewed on: 28th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 1st March 2023

Market leading account

Regular savings account is great option for savers. High interest rates, two year term and flexible payment options make it a very attractive account. Customer care is prompt and thorough. Reviewed on: 28th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 1st March 2023

Excellent service

Very helpful sort everything that I needed Reviewed on: 27th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 28th February 2023

service fine but...

disappointed I'd need to forward my passbook to withdraw -- a second phone call should be enough, seeing as one was enough to arrange it in the first place. Reviewed on: 27th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 28th February 2023

Excellent product

Excellent regular savings product with good and quick customer service. Only downside is that a little "clunky", i.e. too much had to be done with hard copy both ways. Reviewed on: 27th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 28th February 2023

Good product; fair rate of interest; easy to understand

Straightforward to complete the Application Form. However, it would have been easier still had there been a web-based facility. Service swift and courteous Reviewed on: 24th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 27th February 2023

Banking as it should be.

Having been into another bank that day wanting to move my money to an account that would earn me more interest I was told I would have to book an appointment. The first available appointment was 14/04 so going in to Hinckley and Rugby Building Society and being able to sort my accounts out there and then was a breath of fresh air. The counter staff were polite and helpful and made the process easy. Reviewed on: 24th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 27th February 2023

Prompt efficient and very helpful

Looking to invest on a monthly basis. I looked online and found your 30 Day Notice Regular Saver, printed off the application form and posted with my initial deposit. I received a follow up phone call to say my account had been opened and that a welcome letter was in the post. It was explained that the passbook would follow. I was also told I could set up a standing order and that my welcome letter would outline everything. My welcome letter has been received and I have now set up my standing order. Thank you the service I have received has been excellent. Reviewed on: 24th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 27th February 2023

Efficient service, quick response by post and telephone

Efficient service, quick response by post and telephone Reviewed on: 23rd February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 27th February 2023

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Hinckley & Rugby Building Society: Savings reviews

4% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Hinckley & Rugby Building Society Savings reviews (1334)

Personal Service.

Very good service

Friendly and efficient

Market leading account

Excellent service

service fine but...

Excellent product

Good product; fair rate of interest; easy to understand

Banking as it should be.

Prompt efficient and very helpful

Efficient service, quick response by post and telephone

Do you have a different Hinckley & Rugby Building Society product?

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