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HSBC: Bank account reviews

Name: Bank account
Rating: 3.77 (1302 reviews)

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3.69

Based on 1,302 reviews, last reviewed 20th Jun 2025

69% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

44%

24%

11%

15%

Latest highest rating:

5

great HSBC app Never had issues while using HSBC bank accounts. App is easy to use and use it for most activities. Reviewed on: 15th June 2025

Latest lowest rating:

1

I made an application to HSBC UK and they asked for... I made an application to HSBC UK and they asked for 3 years of address history and then went back 9 years, found on old debt and reported to Cifas tha... Read more Reviewed on: 20th June 2025

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank account reviews (1302)

Review of the HSBC, Bank account:

OK

Nothing special but does everything I want my account to do Reviewed on: 2nd February 2023

I made an application to HSBC UK and they asked for...

I made an application to HSBC UK and they asked for 3 years of address history and then went back 9 years, found on old debt and reported to Cifas that I committed a crime by not providing every address ive ever lived at in ny life from birth. Their position is, if they ask for 3 years of address history and you provide 3 years of history but had a debt from 12 years ago, youve commited a crime and intended to commit fraud, because they went and looked back further than what they asked for. Then when an adjudicator from the onbudsman office explained that they didnt follow their own terms and conditins, they ignored him from march to june. Causing my life to be on hold and me to go without an account. They purposely delayed things as long as possible because their only goal was to try and destroy my life; and they tried very hard. I would urge anyone reading this not to trust HSBC UK. My ombudsman decision can be read on the financial onbudsman service website under past cases upheld for july 2025. Im Mr. W, who was accused of commiting a crime by HSBC Uk for having a debt in the past. The debt was also literally a vodafone bill that was unpaid. Not a credit card or overdraft or anything banking related. Reviewed on: 20th June 2025

great HSBC app

Never had issues while using HSBC bank accounts. App is easy to use and use it for most activities. Reviewed on: 15th June 2025

My experience with HSBC account

Safe account ...excellent application....fast service...trust... Reviewed on: 13th June 2025

Prompt customer service with real people, including...

Prompt customer service with real people, including via chat, good Premier services and benefits Reviewed on: 12th June 2025

HSBC - easy and good customer service

I've always found HSBC very easy to use, and with good customer service. The new app especially is a big help. Reviewed on: 12th June 2025

Very professional service

Very professional service. Good customer service. Reviewed on: 12th June 2025

Great Bank

I've been a loyal customer for many years and I've never had a problem with them. Every issue I've had has been delt with cre and efficiency. I've recommend them to all my friends and family. Reviewed on: 12th June 2025

Secure banking

I’ve been with them for 8 years they have their not the best regarding eas of upgrades but the money are secure and always at your fingertips Reviewed on: 26th May 2025

HSBC offers a range of great flexible bank accounts...

HSBC offers a range of great flexible bank accounts to suite your needs. The app is very user friendly. Reviewed on: 26th May 2025

Life & Health destroyed, TORTURED, driven to SUICIDE...

Life & Health destroyed, TORTURED, driven to SUICIDE & HOMELESSNESS by HSBC BANK Life & Health DESTROYED, driven to SUICIDE & homelessness & left for DEAD by VERY deliberate, dangerous & disturbing, sick campaign of illegality, abuse & torture by HSBC Bank. My life & health have been utterly DESTROYED by a malicious, targeted/calculated campaign of extreme TORTURE, DISCRIMINATION, ILLEGALITY & ABUSE by HSBC & CEO (who was made fully aware of situation, yet chose to WORSEN situation). I suffer from severe health problems with a proven HIGH LINK to Suicide. Despite knowing this for many years, Hsbc went out of their way & BENT OVER BACKWARDS to BREAK THE RULES & cause as much DAMAGE, STRESS & PAIN as possible. This involved MISAPPROPRIATION of my entire life savings & then TORTURING me & my health issues for WEEKS ON END. Bank also manipulated their own complaints process to ensure I could not raise complaint & would be subject to their sick, LIFE DESTROYING TORTURE GAMES. HSBC could have ended this at ANY TIME; indeed, they only did so after torturing me & leaving me for dead - & after a social media campaign was mounted & they were threatened with being reported to the Police. HSBC have since admitted that they wouldn't have stolen my life savings, refused to tell me where they were & tortured me for weeks on end "if relations had been better". This is the most horrific experience imaginable - that has changed my life forever - & which I will not rest on until I have received full justice. What kind of business treats vulnerable people this way & doesn't see reviews like this as a problem? HSBC thats who. Staff involved included Colin Bell, Beverly Hayton, Geneen Smith, James from Specialist Banking, Haz, Laura, Shanti, Kay, Hauwa, Danielle & more. Reviews will increase if HSBC persist this DELIBERATE, ILLEGAL, TERROR & DESTRUCTION OF LIFE & HEALTH - regardless of how many fake reviews HSBC is arranging to try & cover up their MAJOR CRIMES & HATEFUL EXTREMISM Reviewed on: 22nd April 2025

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