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HSBC: Bank Account reviews

Name: Bank Account
Rating: 3.76 (1263 reviews)

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3.67

Based on 1,263 reviews, last reviewed 6th Mar 2025

500% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

44%

24%

11%

15%

Latest highest rating:

5

Friendly staff helped my teen set up bank account After running into problems trying to set my under-18 year old up with an HSBC My Money account online, we visited the Derby branch. The member of sta... Read more Reviewed on: 6th March 2025

Latest lowest rating:

2

Easy to use. Easy to use. Terrible interest rates. Secure to access. Reviewed on: 2nd March 2025

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About this product

The HSBC Bank Account gives access to a range of other offers, with no monthly account fee.

With an HSBC Bank Account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank Account reviews (1263)

Review of the HSBC, Bank Account:

Shocking

Used telephone banking to change my address as I have moved. The person I spoke to was not at all clear and spoke very quietly I asked them if they would talk louder but throughout the call they spoke very quietly. They told me after about half an hour that I had not passed the security questions and that the account was locked and I would have to go into a branch of the bank to rectify. The only branch in Northampton is in the town center is closed until 19th December?? My personal account details are being sent to the old address where all the occupants will now have access to my account?? Reviewed on: 25th November 2022

Trust bank

I got bank account 3 years and is fantastic bank. No issues. Great Bank. Reviewed on: 4th April 2023

Responsible Bank

There to see to your progress and needs. Reviewed on: 3rd April 2023

Money is useful

This bank is a trusted one by name and has nice card design Reviewed on: 3rd April 2023

Very good bank

Is very good and accesibile bank Reviewed on: 3rd April 2023

Ok, could be better

Easy to use app with plenty of support options and transaction history at your fingertips. Not enough done to keep up with competitors when it comes to displaying spending trends. No perks in comparison to other banks e.g. no cash back feature Reviewed on: 3rd April 2023

HSBC and the cost of living

I've been with HSBC for a year or two now and this year especially they have been very helpful. They emailed me to say I could have a £500 interest free amount on my overdraft for a year which has really helped out considering I've been struggling to reduce my overdraft and credit card balance. It has relived some of the pressure and I think they've done a great job in offering it as a solution to combat the rise in living costs for those that are struggling Reviewed on: 3rd April 2023

HSBC

I have been with HSBC for a few years and the app is really simple and easy to use. I have a savings account and a debit account and would recommend having both. Reviewed on: 3rd April 2023

COMPARING BANKS

HSBC has a very good online and app offering but their actual physical bank is very below par. They make it very difficult to talk to a humon being Reviewed on: 3rd April 2023

Just good

More easy to borrow some loans Which is very helpful. Reviewed on: 3rd April 2023

Amazing bank and friendly staff

Great banking, easy service, always friendly staff Reviewed on: 3rd April 2023

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