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HSBC: Bank Account reviews

Name: Bank Account
Rating: 3.76 (1263 reviews)

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3.67

Based on 1,263 reviews, last reviewed 6th Mar 2025

700% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

44%

24%

11%

15%

Latest highest rating:

5

Friendly staff helped my teen set up bank account After running into problems trying to set my under-18 year old up with an HSBC My Money account online, we visited the Derby branch. The member of sta... Read more Reviewed on: 6th March 2025

Latest lowest rating:

2

Easy to use. Easy to use. Terrible interest rates. Secure to access. Reviewed on: 2nd March 2025

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About this product

The HSBC Bank Account gives access to a range of other offers, with no monthly account fee.

With an HSBC Bank Account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank Account reviews (1263)

Review of the HSBC, Bank Account:

Shocking

Used telephone banking to change my address as I have moved. The person I spoke to was not at all clear and spoke very quietly I asked them if they would talk louder but throughout the call they spoke very quietly. They told me after about half an hour that I had not passed the security questions and that the account was locked and I would have to go into a branch of the bank to rectify. The only branch in Northampton is in the town center is closed until 19th December?? My personal account details are being sent to the old address where all the occupants will now have access to my account?? Reviewed on: 25th November 2022

Best Bank Ever

The Very Best Of Banking I'd Say! Reviewed on: 16th March 2023

Good services

This company is good, on the basic account you don t have to pay any fees...easy to use the app Reviewed on: 15th March 2023

Would definitely recommend

I have banked with the HSBC for years and they are always very helpful. Their internet banking service is very easy to use and I can instantly see where my finances are at. Reviewed on: 15th March 2023

A Great Bank!

I have been a customer for years and it's been super easy to join and manage. There's so many great options for bank accounts. Reviewed on: 14th March 2023

Seamless banking

Easy to use app, monthly bill calculator, different investment options, and helpful customer service where required. Reviewed on: 13th March 2023

Reliable, but potentially less rewarding

I joined HSCB for my first every current account and have held the account ever since. As one of the biggest banks they offer a full range of products and services which you can access through the app once you've created your current account, but the current account itself isnt as rewarding as other more recently current accounts on the market. As such I've retailed this current account for convienience- is is certainly reliable and in the case of any major problems there is the option to go in branch- but I use another account for day to day spending. Reviewed on: 13th March 2023

Good Bank

Always had good service from HSBC Reviewed on: 13th March 2023

HSBC cock up my application.

I opened an account with them which took them 21 days to do!!. GEESSS!. I was leaving TSB who are also a joke!. I tried to open a second account with HSBC, only to be told three weeks later, that my application is missing in their system! I now get texts to ring in as they now have my account, and when I ring in, your on hold for eternity!. My advice is, don't join this crappy service of a bank, and sign up to Starling Bank, who by the way, opened up an account with in 1 hour!!. Now that's service for you. Bye bye HSBC! It's been a awful pleasure. Reviewed on: 12th March 2023

Good account

Whenever I have inquiries I can just chat with an assistant and most of the time my problem is resolved. Reviewed on: 12th March 2023

great!

ALWAYS SILENTLY WORKING AWAY IN THE BACKGROUND BUT ALWAYS THERE WHEN I NEED THEM. THEY HAVE MY BACK AND THEY MAKE THING SSIMPLE. I TRUST THEM. Reviewed on: 11th March 2023

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