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HSBC: Bank Account reviews

Name: Bank Account
Rating: 3.76 (1264 reviews)

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3.67

Based on 1,264 reviews, last reviewed 11th Mar 2025

733% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

44%

24%

11%

15%

Latest highest rating:

5

Excellent reminder service Will inform me of any direct debits coming up or due the next day, very helpful Reviewed on: 11th March 2025

Latest lowest rating:

2

Easy to use. Easy to use. Terrible interest rates. Secure to access. Reviewed on: 2nd March 2025

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About this product

The HSBC Bank Account gives access to a range of other offers, with no monthly account fee.

With an HSBC Bank Account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank Account reviews (1264)

Review of the HSBC, Bank Account:

Branch Service

More counters with more staff please Reviewed on: 1st February 2023

Lifelong customer, very good experience throughout.

Lifelong customer, very good experience throughout. Reviewed on: 26th February 2025

a satisfactory current account

It is one of a few banks where you can talk to someone where I live - eventhough it is more difficult than years ago Reviewed on: 26th February 2025

Assisted me in January in setting up a European bank...

Assisted me in January in setting up a European bank transfer. Service was excellent and assistant was very patient. Also assisted me in organising a global bank account. Very thorough. Reviewed on: 26th February 2025

Really positive customer

Really positive experience good service Reviewed on: 26th February 2025

Very friendly and efficient staff in my local branch...

Very friendly and efficient staff in my local branch, which I know I am lucky to have in my town. Reviewed on: 26th February 2025

Excellent customer service and good communication.

Excellent customer service and good communication from the company. Many products available to the customer and the app works very well. A great online Bank account cares plus all actions online work efficiently and are effective. Reviewed on: 26th February 2025

Excellent service from my local branch.

HSBC blocked a payment from my current account as it was thought that it might be fraudulent. I went to my local branch, where a friendly member of staff provided me with a cup of coffee and helped me to sort out the problem. Reviewed on: 26th February 2025

Professional and great customer service

Professional and great customer service Reviewed on: 26th February 2025

I had a issue with a payment and customer service re...

I had a issue with a payment and customer service resolved my problem very quickly Reviewed on: 26th February 2025

Great bank

Great bank - easy to contact via phone or webchat Reviewed on: 26th February 2025

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