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HSBC: Bank Account reviews

3.61
Based on 1,232 reviews, last reviewed 5th Feb 2025
43% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
43%
See only 4 star reviews
24%
See only 3 star reviews
11%
See only 2 star reviews
6%
See only 1 star reviews
16%

Latest highest rating:

5

Easy to use, always helpful Easy to use, always helpful. Really appreciate their app. Reviewed on: 5th February 2025
A Buzhynski's avatar
A Buzhynski

Latest lowest rating:

1

Life & Health destroyed, TORTURED, driven to SUICIDE... Life & Health destroyed, TORTURED, driven to SUICIDE & HOMELESSNESS by HSBC BANK Life & Health DESTROYED, driven to SUICIDE & homelessness & left for ... Read more Reviewed on: 15th January 2025
Evavanpiet's avatar
Evavanpiet

About this product

The HSBC Bank Account gives access to a range of other offers, with no monthly account fee.

With an HSBC Bank Account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank Account reviews (1232)

Review of the HSBC, Bank Account:

Great customer care

5
Very good bank. Great people to help you. Reviewed on: 6th January 2018

Great apart from depositing cheques on the app

5
All good apart from depositing cheques on the app. You're never sure if it's worked or not as takes days to appear on account. Doesn't even show as pending. Reviewed on: 31st January 2023

First Direct a brilliant company

5
Signing up was painless. They offer one of the best digital regular savings accounts too Reviewed on: 31st January 2023

Brilliant customer service

4
The customer service at HSBC is great, with online chats, messaging services and phone calls. Staff are brilliant and always help or give me the information I need no problem. Reviewed on: 28th January 2023

AVOID - Funds fossil fuel industry

1
AVOID - I have been with HSBC for quite a lot of years now. As a bank, they are ok to use, but i am so disappointed and angry about the billions of pounds that they invest in the fossil fuel industry. If banks actually cared about the world/ people etc then they would divest the money away from the dangerous fossil fuels that is harming the environment and move the investments into more sustainable industries. AVOID AVOID AVOID AVOID Reviewed on: 26th January 2023

HSBC

5
Very dependable bank and good app Reviewed on: 24th January 2023

It is a good bank

5
I delighted to bank with HSBC. The app and support team works very well. Reviewed on: 24th January 2023

very nice bank

5
Really good bank very pleased with the bank Reviewed on: 21st January 2023

Bank account

3
Have been with this company for many years and have never had an issue other than the app occasionally not working. Reviewed on: 19th January 2023

Reliable and Efficient Bank

4
I've banked with HSBC for more than 20 years and never had any issues with the banking aspect ...it is efficient, reliable. There have been occasions where the staff on the phone have not been very polite, but on the whole, the service has been good. Reviewed on: 15th January 2023

Great package

5
It is very easy to open an account +nice overdraft ready tu use Reviewed on: 14th January 2023

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