Smart Money People Logo

HSBC: Bank account reviews

3.68
Based on 1,299 reviews, last reviewed 12th Jun 2025
31% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
44%
See only 4 star reviews
24%
See only 3 star reviews
11%
See only 2 star reviews
6%
See only 1 star reviews
15%

Latest highest rating:

5

Prompt customer service with real people, including... Prompt customer service with real people, including via chat, good Premier services and benefits Reviewed on: 12th June 2025
LKB's avatar
LKB

Latest lowest rating:

1

Life & Health destroyed, TORTURED, driven to SUICIDE... Life & Health destroyed, TORTURED, driven to SUICIDE & HOMELESSNESS by HSBC BANK Life & Health DESTROYED, driven to SUICIDE & homelessness & left for ... Read more Reviewed on: 22nd April 2025

About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank account reviews (1299)

Review of the HSBC, Bank account:

Been with them all my adult life, they are all the s...

4
Been with them all my adult life, they are all the same, aren't they! Reviewed on: 12th April 2024

I've been a valued customer for many years and they'...

5
I've been a valued customer for many years and they've always been very helpful and friendly. The customer service is excellent. Reviewed on: 2nd March 2025

Easy to use.

2
Easy to use. Terrible interest rates. Secure to access. Reviewed on: 2nd March 2025

Good customer service, user freindly app and online...

5
Good customer service, user freindly app and online service. Reviewed on: 1st March 2025

Outstanding brand offering great value

5
Outstanding brand offering great value Reviewed on: 1st March 2025

easy to use bank account.

4
Really enjoy how easy it is to use this bank account. Simple layout & good benefits. Reviewed on: 28th February 2025

Excellent support team .

5
Excellent support team ....high speed...very good experience Reviewed on: 28th February 2025

Plenty of features, good customer service, easy to u...

5
Plenty of features, good customer service, easy to use and competitive rates and benefits Reviewed on: 28th February 2025

Best bank without doubt.

5
Best bank without doubt. I have been a customer for 12 years. Reviewed on: 28th February 2025

does what i need.

4
does what i need Reviewed on: 28th February 2025

Great account, good intereset on savings, quick upda...

5
Great account, good intereset on savings, quick updates on app Reviewed on: 28th February 2025

Do you have a different HSBC product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from HSBC?

  • Stocks and shares ISA

    from HSBC 4.71 from 6 reviews
    HSBC
  • Regular Saver

    from HSBC 4.42 from 25 reviews
    HSBC
  • Business Insurance

    from HSBC 4.33 from 3 reviews
    HSBC
    View all products