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HSBC: Business Banking reviews

Name: Business Banking
Rating: 2.33 (212 reviews)

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2.13

Based on 212 reviews, last reviewed 30th Jan 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

18%

13%

56%

Latest highest rating:

5

Very helpful ,professional team ,good app ,easy to o... Very helpful ,professional team ,good app ,easy to operate ,hsbc stand up with my company during corona virus ,all time I revive nite for assistance, ... Read more Reviewed on: 13th April 2024

Latest lowest rating:

1

Archaic, 19th century bank. Archaic, 19th century bank. Can't do anything online without filling out forms that disappear into the ether. If anything is wrong with them, they don... Read more Reviewed on: 30th January 2025

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About this product

HSBC business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at HSBC is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of HSBC business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

HSBC Business Banking reviews (212)

Review of the HSBC, Business Banking:

Basic but sufficient for our needs

As we were keen to get the business started, we needed a business bank account quite quickly, and our chosen bank wasn't able to open an account quickly enough, so we decided to go with another bank. Our needs are fairly basic and it's fully managed online which works ok. Sometimes get an error message when trying to download statements but works itself out ok most times! Call picking-up could be improved though. Reviewed on: 12th January 2016

Online experience is great, but the call queue times are epic!

I really like the ease of the online service. BUT when you need to call them the call queue time can be pretty long. When chasing up the application I spent 35min on hold. Gave up in the end...frustrating! Reviewed on: 14th October 2014

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