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HEY Credit Union: Loans reviews

Name: Loans
Rating: 4.99 (447 reviews)

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4.99

Based on 447 reviews, last reviewed 19th Jun 2025

37400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

3 star

2 star

1 star

Latest highest rating:

5

Never any problem, quick and easy Never any problem, quick and easy Reviewed on: 19th June 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union Loans reviews (447)

Review of the HEY Credit Union, Loans:

Excellent service

I applied for the child benefit loan due to personal circumstances changing and I was struggling financially, the staff were very helpful and the money was available for me to use within a week, as the loan doesn’t take all the child benefit money for repayment I still have some left over each month to use or save. Reviewed on: 12th June 2021

From my first loan to savings and even emergencies,...

From my first loan to savings and even emergencies, HEYCU have helped and supported me, regardless they always try to put the customer First and protect our interest. Every point of contact has been brilliant Reviewed on: 16th June 2025

Great, friendly service.

Friendly staff who explained everything I needed to know with regard to a loan. Always thorough and accessible. Great service. Reviewed on: 16th June 2025

Best people to get a loan with.

Best people to get a loan with. Savings is good with them to id highly recommended Reviewed on: 16th June 2025

great customer service concernig loan

great customer service was very helpful when i needed a loan explaining everything Reviewed on: 16th June 2025

Advice, manageable loans & support

I had financial difficulties around eight years ago. I popped into my branch in Hull and plucked up the courage to ask to speak to someone who might be able to advise me. I was very upset and in a situation I thought I couldn’t get out off. The staff were marvellous and reassuring. I ended up taking out a load and they helped me sort my bills out in the office. By consolidating my debt and paying off creditors (the staff dealt with them) I received peace of mind and was able to start sleeping at night. I received advice for in the future that I stuck to. My loan was taken out over four years and was a far more manageable amount each month (compared to my debt) . I returned to the branch once I’d paid the final payment to tell the same staff that she had actually changed my life for the better with her advice and kindness. I will never be able to thank the Hull branch enough for the support they gave me. My account is still open as a small savings account and I’m still completely debt free four years on. Reviewed on: 16th June 2025

amazing company!

amazing company! Really helpful and such a great way to help with expenses such as Christmas! Definitely reccomend Reviewed on: 16th June 2025

Have been using HEY credit union for over 6 years no...

Have been using HEY credit union for over 6 years now, they always help and are efficient. Reviewed on: 16th June 2025

Easy and supportive, made me comfortable and confident

Easy and supportive, made me comfortable and confident Reviewed on: 16th June 2025

Always a pleasure using credit union.

Always a pleasure using credit union. It’s always simple and easy to follow. Always answer any of my questions promptly. Reviewed on: 16th June 2025

Fast and efficient service and friendly and helpful...

Fast and efficient service and friendly and helpful staff Reviewed on: 16th June 2025

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