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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2351 reviews)

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4.94

Based on 2,351 reviews, last reviewed 18th Dec 2024

99% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2351)

Review of the Laka, Cycle Insurance:

Easy claims process and customer service

There’s no restrictive process for claims or contacting customer service who respond very quickly. Innovative way to claim such as uploading a video. When I didn’t need a mechanic to fix they sent me a t-shirt. Reviewed on: 22nd August 2019

Bike experts, no excess, no depreciation, SO good!

I didn't know I could find a bike insurance with no depreciation and no excess, and solely specialised in bicycles, this is amazing! Thank you Laka! Reviewed on: 23rd July 2024

Great customer service!

Great customer service, always reliable and quick Reviewed on: 23rd July 2024

The laka experience is amazing.

The laka experience is amazing. From the transparency in monthly statements to the personal claims service they take care to put the customer first. Reviewed on: 23rd July 2024

An insurance run by bike people for bike people!

An insurance run by bike people for bike people! Friendly and knowledgeable staff who are always willing to go the extra mile. Couldn't recommend enough! Reviewed on: 23rd July 2024

Laka. Always there when you need them!

Laka are always transparent with where your money goes and their customer service is excellent! Traffic can be a nightmare in the summer months and accidents happen, I always feel safer knowing that Laka will be there to help if I need them. Reviewed on: 23rd July 2024

Really quick and easy process.

Really quick and easy process. Would recommend to anyone and everyone. Reviewed on: 9th July 2024

Your insurance is yours

Do you need an insurance? Why not Laka? Reviewed on: 17th October 2023

Transparent and flexible bike insurance

I’ve used Laka since it started to insure my bike and is a highly transparent and flexible service. I had to pause cycling for a couple months and was very easy to downgrade my cover to save on costs. Reviewed on: 16th October 2023

amazing service and future of insurance

amazing service and future of insurance Reviewed on: 15th October 2023

Helpful responsive and part of the cycling community

Laka have been fantastic for Keert as an insurance provider - responsive to queries, clear on what is going on and genuinely feel like a partnership with a community of people riding bikes Reviewed on: 15th October 2023

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