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Laka: Cycle Insurance reviews

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4.95
Based on 2,351 reviews, last reviewed 5th Nov 2024
32% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
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0%
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0%
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0%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024
Nigel Walsh's avatar
Nigel Walsh

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024
P V's avatar
P V
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About this product

Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

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Laka Cycle Insurance reviews (2351)

Got the handlebars stolen, two days after I had the...

5
Got the handlebars stolen, two days after I had the refund on my bank account. Speedy chat with customer service, very clear and efficient Reviewed on: 25th July 2024
Pavel R's avatar
Pavel R

Great customer service and price is reasonable for c...

5
Great customer service and price is reasonable for cover Reviewed on: 25th July 2024
CR's avatar
CR

I love Laka

5
Peace of mind and excellent customer service! Reviewed on: 25th July 2024
John's avatar
John

Reduced the features and called a price reduction

1
Unannounced price hikes and no response provided when questioned. Reduced the product offering yet promoted this as "a reduction in your price cap" - to get the same offering, the price INCREASED by nearly 50% a year. Reviewed on: 25th July 2024
Pea Bee's avatar
Pea Bee

The team at laka are amazing

5
I have claimed a couple of times and the laka team have been super freindly and help you get back on the bike quickly as possible there customer service is outstanding and unbeatable. Reviewed on: 24th July 2024
Oliver's avatar
Oliver

Excellent service, quick replies.

5
Excellent service, quick replies. Reviewed on: 24th July 2024
M K's avatar
M K

Super fast replacement

5
Having crashed my Cervelo in training the replacement was amazing! Super fast even over Christmas. Reviewed on: 24th July 2024
Teresa C's avatar
Teresa C

Claiming was simple, and personal!

5
Claiming was simple, and personal! I felt supported rather than under suspicion (like some other insurers!) Reviewed on: 24th July 2024
Ben's avatar
Ben

I don’t have a bad thing to say about Laka.

5
I don’t have a bad thing to say about Laka. Everything from their website to claiming is super simple and straight forwards and everyone I’ve ever dealt with has been super helpful and friendly making for a great experience! Reviewed on: 23rd July 2024
Tom C's avatar
Tom C

Bike experts, no excess, no depreciation, SO good!

5
I didn't know I could find a bike insurance with no depreciation and no excess, and solely specialised in bicycles, this is amazing! Thank you Laka! Reviewed on: 23rd July 2024
Pauline's avatar
Pauline

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