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Laka: Cycle insurance reviews

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4.95
Based on 2,683 reviews, last reviewed 24th Oct 2025
86% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

best insurer never used anyone else best insurer never used anyone else Reviewed on: 24th October 2025
rob p's avatar
rob p

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2683)

Laka is excellent

5
Laka is easy to use and it all makes sense (they aren’t out to confuse you to make more money). Their transparency is amazing. Their claims process is simple and customer-focussed. Reviewed on: 16th September 2025
Chloe W's avatar
Chloe W

Love laka!

5
Have used laka for years and wouldn’t consider using anyone else for bike insurance! Reviewed on: 16th September 2025
Felicity 's avatar
Felicity

I’ve always found Laka to be amazing

5
I’ve always found Laka to be amazing - both in terms of customer experience but also functionality Reviewed on: 16th September 2025
Josh's avatar
Josh

I’ve had to recently do a claim with Laka and their...

5
I’ve had to recently do a claim with Laka and their communication was flawless. I felt supported throughout the whole process. Reviewed on: 15th September 2025
Lara B's avatar
Lara B

I made a claim after being hit by a car and having s...

5
I made a claim after being hit by a car and having serious injuries and facial surgery. The team at laka were really helpful and responsive. Taking my claim seriously from the beginning and ensuring I received a new bike quickly Reviewed on: 15th September 2025
Holden W's avatar
Holden W

Super easy process when I had a bike accident.

5
Super easy process when I had a bike accident. Reviewed on: 15th September 2025
Benjamin C's avatar
Benjamin C

Recommended by my son.

5
Recommended by my son. I passed it on to my local bike shop. Reviewed on: 15th September 2025
John Sloan McDonald's avatar
John Sloan McDonald

5* one of the best cycle insurance company

5
I have had Laka cycle insurance for around a year now and had no problem at all, the customer service is brilliant and they go far and beyond to help their customers. the claim process is simple and I also enjoy the perks that come with Laka Reviewed on: 15th September 2025
Blieu P's avatar
Blieu P

I trust Laka

5
It’s a community and it feel personal, trustworthy. So far I’ve been able to keep safe but I trust that Laka won’t let me down. Reviewed on: 15th September 2025
Drutes's avatar
Drutes

Excellent experience, reliable, easy to avail of help

5
Excellent experience, reliable, easy to avail of help Reviewed on: 15th September 2025
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Marguerite O

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