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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.97 (2307 reviews)

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4.95

Based on 2,307 reviews, last reviewed 12th Sep 2024

15500% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Been very helpful when I needed it. Been very helpful when I needed it. Especially when my house was robbed they were really helpful in a time of distress for me. :) Reviewed on: 12th September 2024

Latest lowest rating:

1

Useless service. Useless customer service. Broken processes which automatically upgrade your plan without authorization. Carried on billing me after I cancelled my pol... Read more Reviewed on: 5th August 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

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Laka Cycle Insurance reviews (2307)

An innovative insurance provider, which gives me peace of mind

Riding a cargo bike is a great thing, which both me and my wife love. Recently however - listening to the news - we started to be scared about vandalism and robberies in London. We heard about Laka and its model, we decided to tried it out, to be a bit less anxious about our loved cargo bike. So far, so good. We have had a positive experience: great customer service, honest and transparent approach. We have been able to afford the policy and we hope/trust we will be able to continue to do so. Thanks Laka. Reviewed on: 9th August 2018

I can't believe some people aren't with Laka!

The level of customer service is incredible. On occasions it's the CEO that's emailing you, not some useless phone handler. Paying into part of a cycling community feels much better than paying insurance companies premium fees. I paid a whole £3 this month and there's NO excess. I would genuinely recommend this to anyone. Thanks Laka Reviewed on: 9th August 2018

Amazing first class

Laka are clearly experts in their field and offer a wealth of knowledge and support. Reviewed on: 9th August 2018

Modern Day Insurance for Actual Cyclists

I've experienced the powers of crowdfunded cycle insurance with Laka - it's the shake up the industry needed! Reviewed on: 9th August 2018

Why I like Laka

Insurance started off as a mutual support idea. Most insurers feel like commercial rip-offs, playing in fear. With Laka it feels different: like a community that you are part of, one that protects you, and one that you gladly feel responsible towards in your own actions. I’m so glad Laka exists and I wish other insurers operated this way. Reviewed on: 9th August 2018

Best ever

Best most fair insurance product ever Reviewed on: 9th August 2018

Best company ever

Great, very fair product and friendly team Reviewed on: 9th August 2018

Genuinely innovative cycle insurer

Laka offer great value cycle insurance and only charge clients if claims are made. Great innovation and all credit to the team for getting this to market. Reviewed on: 9th August 2018

Quick cheap honest bike insurance

Fantastic customer service when setting up insurance, all questions answered quickly via email. Simple procedure and I have saved lots of money in the first three months of cover Reviewed on: 9th August 2018