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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2352 reviews)

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4.94

Based on 2,352 reviews, last reviewed 18th Dec 2024

98% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2352)

Review of the Laka, Cycle Insurance:

They will take your money and dismiss claims

I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. the same week I paused it it got stolen. Since I was still insured as that month was gonna be paid for I went on the website to resume my policy and obviously started a claim. They discharged me to another company called Zurich which then arranged a video call with me to basically get all the facts as laka found it suspicious. They tried to claim that I was not insured but if I still paid two months of cover after that pause so the entire time I was covered. then Zurich said they are still waiting for police to confirm my report. It has been about 6 months! I am seriously considering making a complain to ombudsman as this is not ethical at all and I feel robbed after paying my insurance for so long and then being dismissed like this. Reviewed on: 18th December 2024

Laka is value and peace of mind

Best value and quality bike insurance around. Reviewed on: 1st September 2023

Very very good

In a world we’re you constantly feel like insurance companies are trying to take as much as they can and make you feel bad/ criminal for claiming even the smallest of things, Laka is a ray of hope for cyclists - keeping as many wheels turning as possible. Kudos to the team at Laka! Reviewed on: 1st September 2023

Brilliant!

Only heard good things about them, easy on boarding process, and efficient at dealing with issues. Reviewed on: 1st September 2023

Perfect Bicycle Insurance!

Low monthly cost, you can tailor the type of insurance to cover your exact needs, easy to contact them (and get a swift response!) Just perfect! Reviewed on: 1st September 2023

Great service, fair price

Laka are very easy to deal with, offer a great service with good perks and are competitively priced. The option to just provide core cover is a great move, the flexibility is very helpful and allows to plan for big trips in the future while not paying for cover you don't need the rest of the year. Reviewed on: 1st September 2023

Best bike insurance

Best bik insurer on the market. Reviewed on: 1st September 2023

Excellent flexibility and great advice

I recently carried out a e conversion on my hybrid bike. I told my existing cycle insurance company. To cut a long story short, the company did not cover the conversion and also did not inform me that my cover was invalid. I was referred to laka by many cycling friends. Their advice was really clear, I was able to add my bikes, conversion kits, accessories to my policy easily. Great speedy customer service and you can tell they know about bikes Reviewed on: 1st September 2023

There when you need them.

Having to claim on your bike insurance is never a nice experience given a crash, incident or theft is usually involved. I felt that Laka were ‘in my corner’ during the claim and made the whole process very easy to manage which makes a huge difference and takes away the stress. 10 outta 10 Reviewed on: 1st September 2023

No nonsense and cooperative bike insurance

Fortunately I haven't made a claim, so can't talk to that side of things. But overall very happy with the dynamic nature of the insurance policy. Reviewed on: 1st September 2023

Fast and informative

I filled out a form to get a quote from Laka. Answer came quickly and it was thorough. Reviewed on: 1st September 2023

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