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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2352 reviews)

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4.94

Based on 2,352 reviews, last reviewed 18th Dec 2024

98% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2352)

Review of the Laka, Cycle Insurance:

They will take your money and dismiss claims

I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. the same week I paused it it got stolen. Since I was still insured as that month was gonna be paid for I went on the website to resume my policy and obviously started a claim. They discharged me to another company called Zurich which then arranged a video call with me to basically get all the facts as laka found it suspicious. They tried to claim that I was not insured but if I still paid two months of cover after that pause so the entire time I was covered. then Zurich said they are still waiting for police to confirm my report. It has been about 6 months! I am seriously considering making a complain to ombudsman as this is not ethical at all and I feel robbed after paying my insurance for so long and then being dismissed like this. Reviewed on: 18th December 2024

Insurance that works for me

Finally an insurance company that doesn’t scam you with hidden fine print, and actually insures what you need to reassure yourself your prized possessions are secured. Reviewed on: 3rd August 2023

Affordable and easy

I am currently using the give £25 get £25 credit so i have 5 months of free insurance and dont have to worry about my bike getting stolen Reviewed on: 3rd August 2023

great service, great communication, ultra fast resolution.

I am customer for over 2 years atm, had 3 claim so far and i have to say to everyone it couldn't be any better, great communication from Laka team they know what they doing and they doing it right... Reviewed on: 3rd August 2023

Affordable

Great that they have introduced a more basic cover. Yet to have to claim but really clear info on what is covered and quick to answer on web chat. Reviewed on: 2nd August 2023

Great value insurance

Friendly and helpful support team. Reviewed on: 2nd August 2023

Amazing company

My bike frame got bent and they were so helpful in replacing my bike with an alternative as quickly as possible and with minimal fuss. Couldn't recommend them enough. Reviewed on: 2nd August 2023

top1

it is one of the best insurance company at the moment Reviewed on: 2nd August 2023

Laka cycle insurance

Really great efficient service with quick processing of claims Reviewed on: 2nd August 2023

All good

Not made a claim. So hard to give comment Reviewed on: 2nd August 2023

Brilliant insurance cover

I recently had a small claim. This was dealt with rapidly and efficiently. Very impressive. Their web site is very easy to use also. Overall, a brilliant team and cover. Reviewed on: 2nd August 2023

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