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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2351 reviews)

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4.94

Based on 2,351 reviews, last reviewed 18th Dec 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2351)

Review of the Laka, Cycle Insurance:

They will take your money and dismiss claims

I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. the same week I paused it it got stolen. Since I was still insured as that month was gonna be paid for I went on the website to resume my policy and obviously started a claim. They discharged me to another company called Zurich which then arranged a video call with me to basically get all the facts as laka found it suspicious. They tried to claim that I was not insured but if I still paid two months of cover after that pause so the entire time I was covered. then Zurich said they are still waiting for police to confirm my report. It has been about 6 months! I am seriously considering making a complain to ombudsman as this is not ethical at all and I feel robbed after paying my insurance for so long and then being dismissed like this. Reviewed on: 18th December 2024

Great

Amazing insurance! Great value for money and outstanding customer service. Reviewed on: 1st August 2023

Insurance made simple

Laka have made insuring my bikes so simple. The costs are fair and the amount of cover is expectional. They’re always available to contact and the communication has been swift and easy. Would highly recommend Laka. Reviewed on: 1st August 2023

Best insurance out there

I've been an early adopter of Laka and can't see myself ever changing. Customer service is top notch, communication is simple, price is fair and the community they have built is great. Always recommending Laka too. Reviewed on: 1st August 2023

Easy experience thus far

Easy experience registering with fair prices, I would’ve put full marks but as I am (thankfully) yet to make a claim I can’t provide a full review. Given the experience so far and the responses of others I assume it would be just as smooth. Reviewed on: 1st August 2023

Great Insurance - especially if you have to claim

Unfortunately I had to make a claim recently and Laka were excellent to deal with and helped me through the whole process Reviewed on: 1st August 2023

Trustworthy insurance

Reliable, clear, and trustworthy. What you want from an insurance! Reviewed on: 1st August 2023

Flexible, Comprehensive, Yet Cheap

Flexible, Comprehensive, Yet Cheap Reviewed on: 1st August 2023

Amazing

Im very happy, and I recommend for all my friends and family Reviewed on: 1st August 2023

I Laka it a lot

Super easy to get a quote and set up insurance with Laka, they're completely transparent about costs and your cover. Feels great knowing that I'm covered should anything happen, be it racing or plain old bike theft. So good I added my partners bike too, took about 2 minutes to add! Reviewed on: 31st July 2023

Quick and simple Peace of mind

Getting cycle insurance through Laka was quick, easy and instantly provided me peace of mind. The ease of use and simple wording makes me recommend it to friends and family - I just want them to start offering other forms of insurance as well! Reviewed on: 28th July 2023

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