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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2351 reviews)

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4.94

Based on 2,351 reviews, last reviewed 18th Dec 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2351)

Review of the Laka, Cycle Insurance:

They will take your money and dismiss claims

I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. the same week I paused it it got stolen. Since I was still insured as that month was gonna be paid for I went on the website to resume my policy and obviously started a claim. They discharged me to another company called Zurich which then arranged a video call with me to basically get all the facts as laka found it suspicious. They tried to claim that I was not insured but if I still paid two months of cover after that pause so the entire time I was covered. then Zurich said they are still waiting for police to confirm my report. It has been about 6 months! I am seriously considering making a complain to ombudsman as this is not ethical at all and I feel robbed after paying my insurance for so long and then being dismissed like this. Reviewed on: 18th December 2024

Great insurance

Laka have been fantastic assisting with my claims. Reviewed on: 7th October 2022

Great company with clear communication

Laka is innovative, cool and communicates in a clear language. Would recommend them for sure Reviewed on: 7th October 2022

Super easy and simple

Quick and easy process and it's great to know that there's a cap on my premium. I'm yet to pay even close to it! Reviewed on: 7th October 2022

This is such a good way to deliver insurance

They are a young and innovative company with great customer service Reviewed on: 7th October 2022

Cost effective bike insurance

Laka's bike insurance model is transparent and effective. Reviewed on: 7th October 2022

Great product & great service

Have been a customer for a number of years now. They provide a great product for cyclists and you know they are keen cyclists too. Customer service is quick and excellent. Reviewed on: 7th October 2022

First class

Brilliant product, brilliant service. Highly recommend. Reviewed on: 7th October 2022

Best for cycling community

Best insurance for cycling community Reviewed on: 7th October 2022

Bespoke cycling insurance

Excellent company, bespoke bike insurance by people who really get it Reviewed on: 7th October 2022

Good

No issues so far, they seem to do what they promise Reviewed on: 7th October 2022

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