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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2351 reviews)

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4.94

Based on 2,351 reviews, last reviewed 18th Dec 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2351)

Review of the Laka, Cycle Insurance:

They will take your money and dismiss claims

I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. the same week I paused it it got stolen. Since I was still insured as that month was gonna be paid for I went on the website to resume my policy and obviously started a claim. They discharged me to another company called Zurich which then arranged a video call with me to basically get all the facts as laka found it suspicious. They tried to claim that I was not insured but if I still paid two months of cover after that pause so the entire time I was covered. then Zurich said they are still waiting for police to confirm my report. It has been about 6 months! I am seriously considering making a complain to ombudsman as this is not ethical at all and I feel robbed after paying my insurance for so long and then being dismissed like this. Reviewed on: 18th December 2024

great service

always good to deal with, never had an issue and happy to be part of a collective Reviewed on: 7th October 2022

I cant believe how they are getting better and better

I’ve been with Laka for a few years now and I couldn’t believe how good they were then. Completely fair and friendly service which you can get an answer almost immediately about a claim. But they care so much more than just being there for claims, they provide advice about locking, storing etc, they even provide huge discounts on cycling kit if you refer a friend which is amazing!! They keep getting better and I can’t believe still that cycling insurance as simple as it is with Laka! Reviewed on: 7th October 2022

Insurance for smart people

Insurance the way it should have always been. Reviewed on: 7th October 2022

Best in class insurance

Excellent product and customer service. Always quick to respond and get the claim sorted in a matter of days. Fair pricing policy and transparent profit mechanism. Would highly recommend. Reviewed on: 7th October 2022

Excellent

A sense of mutual protection, just like the cycling community itself. Perfect approach. Reviewed on: 7th October 2022

Amazing provider

Incredible service and provider that is working for the good the people Reviewed on: 7th October 2022

Innovative solution

I love the Laka model… I was fed up of feeding money to big insurance. Laka feels like a community with a purpose. Hope they shake up other areas of the insurance market. Reviewed on: 7th October 2022

Great service they get it

They just get it. Cycling insurance for cyclists clear for all to understand and great service Reviewed on: 7th October 2022

Faff free

Faff free insurance, human response. Reviewed on: 6th October 2022

Are you ready?

Why not? Are you sure? You should try it Reviewed on: 6th October 2022

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