Write a review

Leeds Building Society: Savings reviews

Name: Savings
Rating: 3.7 (46 reviews)

View other Leeds Building Society products

3.82

Based on 46 reviews, last reviewed 4th Apr 2025

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

59%

11%

3 star

28%

Latest highest rating:

5

Been with Leeds Building Society since I was a child... Been with Leeds Building Society since I was a child (then Leeds and Holbeck ) Always friendly and helpful Reviewed on: 4th April 2025

Latest lowest rating:

2

Not great customer service slow to respond and stric... Not great customer service slow to respond and strict on their penalties Reviewed on: 10th September 2024

Read all reviews See your review

About this product

Leeds Building Society savings reviews can help you to find out more about life at Leeds Building Society. How easy is it to contact Leeds Building Society? And how friendly are they? Our Leeds Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Leeds Building Society Savings reviews (46)

Review of the Leeds Building Society, Savings:

Astounded by the independent award claimed

Astounded by the independent award claimed for best savings provider displayed on the leeds buildingsciety site. This society hardly ever comes up with savings rates to compare with others yet alone beat them. When they do their online application system is tiresome with, even after you have entered all your details, forms then also to be printed; completed then sent. If you fail to see a select option button on the final screen as my wife did recently for her ISA to be transfer... Reviewed on: 15th December 2018

isa transfer

this was not a straight forward transfer and jamez of the Morley branch dealt with task professionally and with a sense of humour. thank you janet&john Leeds 12 Reviewed on: 28th September 2023

Reliable For 25 years

Thankfully I still enjoy mostly Branch interaction with the company. This suits me as there less likelihood of me making a mistake if talking to a human!! Reviewed on: 13th September 2023

Excellent experience at Leicester Branch

Staff could not have been more helpful. Really easy to open an account Would return again and would have no hesitation recommending the Leicester Branch to anyone. Reviewed on: 5th August 2023

Nice and easy in branch

Always able to speak to a real person in a real branch Reviewed on: 4th August 2023

FEELING REALLY BULLIED BY LEEDS BS

After a review on Trustpilot revealing Leeds BS instant access savings rate was 1.9% and between 2 and 3 times that available elsewhere; Also that Martin Lewis stated if getting less than 4% "ditch and switch", Leeds have demanded review be taken down! Clearly bothered at people being given this information! I've been with Leeds BS for nearly 30 years and feel that, rather than being treated as a loyal customer, I've lost out substantially on interest and now feel they are tryi... Reviewed on: 30th June 2023

LEEDS BS LOYALTY PENALTY

It must be c.30 years since I started saving with the then Leeds and Holbeck Building Society and I could rely on them to treat me fairly on interest. THEN, after a period caring 24/7 for a relative, with little time to check interest rates, I discovered they had side lined my account and I had missed about £3000 in interest. I shrugged my shoulders and moved to a headline rate account and, after a couple of years I find they have AGAIN side lined my account, paying an extremely... Reviewed on: 2nd June 2023

Brilliant service & unexpected gift

I opened a children's saving account for my daughter and despite not being advertised they sent a email a few days later to say that they had planted a tree in my little girl's name. I thought this was a lovely touch and good CSR from Leeds Building society Reviewed on: 31st May 2023

Customer service

They have no consideration for their customers. I'll be withdrawing my investment ASAP !! Reviewed on: 8th April 2023

Good luck with the call back!

Tried calling Hull branch for a week to simply ask a question re: appointment. No answer. So I rang hub office who said i would get a call back within 2 hours, didn't call back all week dispite me trying Hull office all week, no response. So I opened my ISA at a rival building society. Reviewed on: 6th April 2023

Good customer service by phone

I generally check my ISA online but have recently made two phone calls to customer services and was pleasantly surprised to be answered quickly, have my issues dealt with promptly, with everything explained to my satisfaction by someone who didn't just read the script. Much better than average UK customer service these days! Reviewed on: 5th April 2023

Do you have a different Leeds Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Allica 4.82 from 1313 reviews
Easy Saver
from TSB 3.41 from 21 reviews
Savings
from Melton Building Society 4.72 from 2293 reviews

There's still more to see!

Leeds Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub