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All reviews (5)

Review of the Zopa, Smart Saver:

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The Zopa app is simple to use and easy to navigate.

The app is very simple to use and easy to navigate. Customer service is good. Transfers out and between savings pots are very quick. Interest rates have been increased several times over the last few months and remained competitive. Having an instant access and a choice of notice 'boosted' accounts all in one place is very appealing and it's easy to give notice. There's not too much communication. Reviewed on: 8th January 2024

Review of the Nationwide, Credit Card:

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Easy to manage credit card

I like the fact that Nationwide ask you to opt in when they offer to raise your credit limit. It's easy to view transactions on the app and website and easy to download monthly statements. Shame it's not cashback any more but other than that, can't complain. I also like the fact Nationwide is owned by its members and has co-operative values. Reviewed on: 31st May 2023

Review of the Leeds Building Society, Savings:

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Good customer service by phone

I generally check my ISA online but have recently made two phone calls to customer services and was pleasantly surprised to be answered quickly, have my issues dealt with promptly, with everything explained to my satisfaction by someone who didn't just read the script. Much better than average UK customer service these days! Reviewed on: 5th April 2023

Review of the Nationwide, Credit Card:

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Straightforward credit card

A basic credit card with a monthly email prompting me to download and check my statements. Very easy to use. Sadly, cashback was removed a while ago, but I like the fact Nationwide is owned by its members and operates with ethics in mind so I can live without the perk. Reviewed on: 5th April 2023

Review of the Zopa, Smart Saver:

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So quick and easy

It was easy to open my account and I love the flexibility of being able to transfer money in and out in just a few taps. Communication is good with all transactions confirmed quickly. I'm new to app only banking but the simplicity and professionalism of Zopa gave me the confidence to get going. I also like the fact they respond quickly to increase interest rates and keep me informed of these changes. The boosted savings pots add an extra layer of flexibility and make my savings work for me. Reviewed on: 3rd April 2023

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