Write a review

Lloyds Bank: Business Banking reviews

Name: Business Banking
Rating: 2.51 (141 reviews)

View other Lloyds Bank products

2.48

Based on 141 reviews, last reviewed 27th Oct 2024

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

22%

11%

12%

48%

Latest highest rating:

5

Lloyds Bank Lloyds bank is a great place to bank and the technology they use within the branches, on mobile, and for the website has drastically improved my commu... Read more Reviewed on: 23rd August 2024

Latest lowest rating:

1

There business banking account is shocking compared... There business banking account is shocking compared to others and they charge £8.50 a month which is most than others , zero interest given , zero too... Read more Reviewed on: 27th October 2024

Read all reviews See your review

About this product

Lloyds Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Lloyds Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Lloyds Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Lloyds Bank Business Banking reviews (141)

Review of the Lloyds Bank, Business Banking:

What am I paying for ?

I pay a monthly fee, but not sure what I am paying for ? Reviewed on: 20th January 2016

Business Banking

I have been with Lloyds for over 30 yaers. I have found the business banking to be excellent , and have never had any issues. Only point is the new Lloyds Commercial Online platform, whihc is neither user-friendly, nor intuitive to use. Reviewed on: 23rd June 2017

Charges

A child takes the contents of their money box and gets paid interest. I pay in thousands of pounds electronically and get charged for it! They should have more personal contact, and less charges. Reviewed on: 21st March 2017

Online account

Despite warnings to the contrary, the account was opened quickly and effortlessly. It's easy to use, too Reviewed on: 21st March 2017

Lloyds business banking

A transactional relationship that doesn't really have much effect on our business Reviewed on: 10th February 2017

What are the charges for ?

Never been contacted by any one at the bank about my business account ! So what am I paying charges for ? Reviewed on: 23rd January 2017

Very hard to communicate with their call centre. Incompetence and excessive charges.

Had a business account with Lloyds to gain higher interest on a lump sum. There were monthly charges I was not expecting. It was very hard to communicate - call one number, wait 5 minutes, speak to an operator for a while, passed to another number, wait another 5 minutes! Incompetence - the 'needed to fin out' if a particular account had been shut - why would they need to ask me - it's their account? Could it be a delaying tactic to stop me closing the account? Then they charge £30 to transfer the money from my account to a business account at another bank. Useless! Reviewed on: 9th December 2016

Go out of thier way not to help!

Took 40 minutes and 4 people to give me another contact number! Spoke last week re a complex issue that they couldn't answer, told me they would ring back in 10 mins, 3 days and still no contact... No dedicated relationship managers any more, only call centres that take for ever to answer your call and then have no in depth knowledge of your business. Seems they dont like small businesses any-longer. 0345 # costs 55p from Vodafone, beware of calling them unless you have a bundle for 0345 numbers.. Think they drag out length of calls to take share of call cost. I'm off with my half a million to mMetro bank who are face to face and are open 8-8 every working day. Think Lloyds are heading for the scrapheap. Reviewed on: 2nd December 2016

Polite people, but they can't fix things that don't work

From as soon as I started trading my business bank has not accepted incoming payments. I now have over £4,000 sitting with clients waiting to be paid into my account, but it just bounces. When I make a test payment from my personal account, that doesn't work either, so it's not my clients' fault. Every time I ring up (four so far) people apologise nicely, and say that the technical team are looking into it and will ring me back. They don't. This has been going on for over a month. Don't touch this bank. They are wasting loads of their and your time and money apologising on the phone instead of fixing whatever is wrong. Reviewed on: 21st November 2016

If you are in a hurry to open a business account go elsewhere!

I have been in contact with Lloyds Bank for over 3 weeks in an attempt to start up a business account. My last contact promised that a Business account Manager would be in touch with me iminently. This did not happen. This morning I got an interview with one of their competitors straight away. Lloyds attitude seems to be one of complacency! Reviewed on: 17th November 2016

Friendly staff and easy online banking: a great business current account.

Clear and easy online banking and international payments both in and out. No issues in almost 5 years of having my account. Reviewed on: 14th November 2016

Do you have a different Lloyds Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Lloyds Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub