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Lloyds Bank: Business Banking reviews

Name: Business Banking
Rating: 2.54 (143 reviews)

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2.57

Based on 143 reviews, last reviewed 28th Feb 2025

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

22%

11%

12%

48%

Latest highest rating:

4

Good banking product for our local community group a... Good banking product for our local community group and for our social enterprise (Community Benefit Society.) Very easy to apply for online. Longish l... Read more Reviewed on: 28th February 2025

Latest lowest rating:

1

There business banking account is shocking compared... There business banking account is shocking compared to others and they charge £8.50 a month which is most than others , zero interest given , zero too... Read more Reviewed on: 27th October 2024

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About this product

Lloyds Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Lloyds Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Lloyds Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Lloyds Bank Business Banking reviews (143)

Review of the Lloyds Bank, Business Banking:

Relationship mangers are inept and have zero business sense

I've banked with Lloyds for business for a few years now, had terrible experiences of trying to get anything done. Their relationship manager and clients services team cannot complete the most simple of jobs. I do wonder if their Manchester office staff have some kind of drug addiction problem. I've had enough, have quit and moved my account. Reviewed on: 27th June 2020

Friendly staff and easy online banking: a great business current account.

Clear and easy online banking and international payments both in and out. No issues in almost 5 years of having my account. Reviewed on: 14th November 2016

Very Poor Business Customer Service

One Business telephone operator put my account on stop, due to a change in the business. I wasn't given the opportunity to explain the situation over the phone or the opportunity to provide supporting evidence at all. I even said that my experience with Lloyd's was good and that this telephone call and lack of any level of customer service would be my reason for issue. Within the hour I went into the local branch, explained the situation to the Branch Bank Manager who unfortunately had no control of the business banking, I closed the account and the Branch Manager apologised for the poor customer service and said they were sorry to loose my business. Reviewed on: 11th August 2016

Great Service

Opening the account was quick and easy. Staff were very helpful and emails are sent to you to download the new business app which is brilliant and straight forward. I am going to enjoy working along side them with my business. Reviewed on: 29th June 2016

Always able to talk to an advisor about my business account without appointement

Suits my daily needs, reasonable business fee. Lots of extras available to make banking easier Reviewed on: 16th February 2016

Easy access

We have easy access to our account and do most of our banking online. As a little aside, mortgages for foster carers would be better. Reviewed on: 12th February 2016

Ok overall

Would like a sole point of contact and a more personal service. Ease of use and 24/7 access of our business account are plus points. Reviewed on: 12th February 2016

Day to day

Lloyds provides D+S With full business banking. Access to personal consultants helps. Reviewed on: 12th February 2016

Just ok

Poor access to our Lloyds business manager which would make day-to-day servicing of our business banking account easier. Reviewed on: 12th February 2016

It's easy

Been with them for years and never looked to move although there's not much I value about them. Reviewed on: 12th February 2016

Lloyds are good when we need them

Lloyds could be a bit more proactive with seeing us, however when we do make contact they are thorough and helpful and seem genuinely interested in our business. Reviewed on: 5th February 2016

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